May 2023 – Jun 2024 · 1 yr 1 mo · Mumbai, Maharashtra, India · On-site

Feb 2020 – Apr 2023 · 3 yrs 2 mos · Mumbai Area, India

• Supply Chain Platform:
• Part of the Automation and Process Improvement team for Grocery B2B and Fashion & Lifestyle Vertical
• Implemented 7+ projects for Grocery and F&L involving Warehouse Automation, Process Improvement
• Single Point for Grocery B2B, F&L and 3PL Business for Analytics and Reporting requirements
• Developed system Framework and Dashboard to create visibility for Order Cancellation, leading to reduction in order cancellation from 15% to 12% over a period of 2 months
• Implemented FC models and system processes for two business to operate from the same FC – Helped in FC space utilization
• Part of the implementation of Put to Light system in F&L warehouse which will cater to 200 stores - System flow, WCS integration, UAT and Pilot
• Implemented MRP mismatch project by limiting the incorrect MRP products sold, translating to a saving of ~1cr per month
• Created Framework and Dashboards for 3PL Market place Business
• Consolidated 60+ F&L reports to 25 standard reports for Operational Monitoring and Productivity
• Jio Mart Exclusive Program:
• Program Managed the launch of 200 + Jio Mart Kirana Exclusive program stores – PAN India
• Pilot run conducted for 20 sites, conducting the RCA and deriving solutions for lapse in process
• Establishing SLA of 3 Days completion TAT bases Pilot run. Reduction of 65% TAT from 9 days
• Single point contact for PAN India Implementation and execution of JME Execution program
• Continuous Process improvement and compliance measures incorporated

Jul 2019 – Jan 2020 · 6 mos · Bengaluru Area, India

Apr 2018 – Jul 2019 · 1 yr 3 mos · Bengaluru Area, India

• Responsible for smooth Inbounding operation in all Indian Fulfillment centers,
• Driving FC space utilization improvement, Free cash flow, Process Automation and identifying enablers
• Drive process improvement and excellence across warehouses with cross functional collaboration. Drive projects for TAT reduction, elimination, process optimization, Kaizen, SOP formulation
• Stakeholder connect with FC inbound team, Amazon internal teams, Cloudtail and other Special merchants.
• Handle multiple process and drive systematic process improvement with TAT, TP90, Productivity, Quality are major matrices
• Collaborate with SME to identify process improvement opportunities via
• Serve as Project Manager/Lead for various internal teams supporting benefit and improved performance
• Diwali’18 peak inbounding with 20% to total volume inbound observed during 15 day peak. 30% reduced TAT achieved with lowest backlog exceeding SLA
• Special Merchant new process implemented of Returns via outbound, resulted to elimination of issue and FC space saving

Apr 2017 – May 2017 · 1 mo · Bengaluru, Karnataka, India

• Worked as catalog manager for the Andon India team. Implemented standardization and automation process flows for the existing manual process.
• Optimized the process for easy movement to automation and easy adaption.

Dec 2015 – Apr 2016 · 4 mos · Powai, Mumbai

• Worked as a automation and ETL tester.

Jul 2012 – Nov 2015 · 3 yrs 4 mos · Goregoan

• Worked as an automation and functional tester. With managing reporting and status updations