Rishabh Dabral

Senior Software Engineer

Noida, Uttar Pradesh, India4 yrs 3 mos experience
Highly Stable

Key Highlights

  • Proficient in IT Service Management and ServiceNow.
  • Experienced in ITIL concepts and ITSM modules.
  • Fluent in Hindi and English for effective communication.
Stackforce AI infers this person is a ServiceNow and ITSM specialist with a focus on enterprise solutions.

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Skills

Core Skills

ServicenowIt Service Management

Other Skills

Adobe IllustratorAdobe PhotoshopAdobe XDAdsenseC (Programming Language)Cascading Style Sheets (CSS)HTMLJavaScriptMicrosoft ExcelMicrosoft WordMySQLPython (Programming Language)ServiceNow AdministrationServiceNow DevelopmentUI/UX

About

Upholding service excellence through my IT Service Management prowess and proficiency in ServiceNow. • Knowledge on ITIL concepts and extensive experience in ITSM Modules like Service Catalogs, Incident, Problem, Change Management Release management and System Clone etc. • Contributed to the creation of documentation and knowledge articles for internal reference and training purposes. • Collaborated with cross-functional teams to gather requirements and design customized solutions within the ServiceNow framework. • Contribute effectively to our team's objectives. Fluent in both Hindi and English, I am able to communicate complex IT concepts and collaborate across diverse teams to drive innovation and service excellence, ensuring we achieve our collective goals.

Experience

Tech mahindra

Senior Software Engineer

Jul 2025Present · 8 mos · Noida, Uttar Pradesh, India · Hybrid

Tata consultancy services

4 roles

System Engineer

Promoted

Dec 2024Jul 2025 · 7 mos

ServiceNowIT Service Management

Assistant System Engineer

Dec 2023Dec 2024 · 1 yr

Programmer

Dec 2022Dec 2023 · 1 yr

Graduate Trainee

Dec 2021Dec 2022 · 1 yr

Education

Omkarananda Institute of Management & Technology

Bca — Computer Science

Jan 2017Jan 2020

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