Rishabh Dabral — Senior Software Engineer
Upholding service excellence through my IT Service Management prowess and proficiency in ServiceNow. • Knowledge on ITIL concepts and extensive experience in ITSM Modules like Service Catalogs, Incident, Problem, Change Management Release management and System Clone etc. • Contributed to the creation of documentation and knowledge articles for internal reference and training purposes. • Collaborated with cross-functional teams to gather requirements and design customized solutions within the ServiceNow framework. • Contribute effectively to our team's objectives. Fluent in both Hindi and English, I am able to communicate complex IT concepts and collaborate across diverse teams to drive innovation and service excellence, ensuring we achieve our collective goals.
Stackforce AI infers this person is a ServiceNow and ITSM specialist with a focus on enterprise solutions.
Location: Noida, Uttar Pradesh, India
Experience: 4 yrs 3 mos
Skills
- Servicenow
- It Service Management
Career Highlights
- Proficient in IT Service Management and ServiceNow.
- Experienced in ITIL concepts and ITSM modules.
- Fluent in Hindi and English for effective communication.
Work Experience
Tech Mahindra
Senior Software Engineer (8 mos)
Tata Consultancy Services
System Engineer (7 mos)
Assistant System Engineer (1 yr)
Programmer (1 yr)
Graduate Trainee (1 yr)
Education
Bca at Omkarananda Institute of Management & Technology