Rishabh Dabral

Senior Software Engineer

Noida, Uttar Pradesh, India4 yrs 5 mos experience
Highly Stable

Key Highlights

  • Proficient in IT Service Management and ServiceNow.
  • Experienced in ITIL concepts and ITSM modules.
  • Fluent in Hindi and English for effective communication.
Stackforce AI infers this person is a ServiceNow and ITSM specialist with a focus on enterprise solutions.

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Skills

Core Skills

ServicenowIt Service Management

Other Skills

Adobe IllustratorAdobe PhotoshopAdobe XDAdsenseC (Programming Language)Cascading Style Sheets (CSS)HTMLJavaScriptMicrosoft ExcelMicrosoft WordMySQLPython (Programming Language)ServiceNow AdministrationServiceNow DevelopmentUI/UX

About

Upholding service excellence through my IT Service Management prowess and proficiency in ServiceNow. • Knowledge on ITIL concepts and extensive experience in ITSM Modules like Service Catalogs, Incident, Problem, Change Management Release management and System Clone etc. • Contributed to the creation of documentation and knowledge articles for internal reference and training purposes. • Collaborated with cross-functional teams to gather requirements and design customized solutions within the ServiceNow framework. • Contribute effectively to our team's objectives. Fluent in both Hindi and English, I am able to communicate complex IT concepts and collaborate across diverse teams to drive innovation and service excellence, ensuring we achieve our collective goals.

Experience

4 yrs 5 mos
Total Experience
3 yrs 6 mos
Average Tenure
10 mos
Current Experience

Tech mahindra

Senior Software Engineer

Jul 2025Present · 10 mos · Noida, Uttar Pradesh, India · Hybrid

Tata consultancy services

4 roles

System Engineer

Promoted

Dec 2024Jul 2025 · 7 mos

ServiceNowIT Service Management

Assistant System Engineer

Dec 2023Dec 2024 · 1 yr

Programmer

Dec 2022Dec 2023 · 1 yr

Graduate Trainee

Dec 2021Dec 2022 · 1 yr

Education

Omkarananda Institute of Management & Technology

Bca — Computer Science

Jan 2017Jan 2020

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