Deonne Warren

Operations Associate

Memphis, Tennessee, United States22 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in customer service roles.
  • Strong leadership skills in team settings.
  • Fast learner with a winning attitude.
Stackforce AI infers this person is a Customer Service professional with a focus on Healthcare and Administrative support.

Contact

Skills

Core Skills

Customer Service Operations

Other Skills

AccessAccount ManagementAccounts PayableAccounts ReceivableAdministrationAdministrative SupportAnalysisBillingBudgetingClaimsCoachingCustomer RelationsCustomer ServiceData AnalysisData Entry

About

I am a very hard worker, a fast learner who gives more than a 100% when she does job. I also have a winning attitude when training on new tasks and programs when I am working a job. I take every new venture at a job as a challenge and a opportunity to grow more in my position, as well as within the company.

Experience

22 yrs 8 mos
Total Experience
3 yrs 1 mo
Average Tenure
8 yrs 7 mos
Current Experience

Accredo by evernorth

Customer Service Senior Representative

Apr 2024Present · 2 yrs 1 mo · United States · Remote

  • Assist patients with questions about the benefit plan and what the benefits to having prescriptions home delivered per the plan.
Customer Service OperationsSchedulingTeam Leadership

Upwork freelancer jobs

Freelance Writer

Oct 2017Present · 8 yrs 7 mos · United States · Remote

Accredo specialty pharmacy

2 roles

Customer Service Representative

Promoted

Jul 2017Aug 2022 · 5 yrs 1 mo · Memphis, Tennessee

Customer Service OperationsSchedulingTeam Leadership

Patient Care Advocate

Jul 2017Jul 2017 · 0 mo · Memphis, Tennessee

Customer Service OperationsSchedulingTeam Leadership

Fitzgeralds tunica casino

Accounts Payable Specialist

Feb 2016May 2016 · 3 mos · Tunica, MS

  • General filing of various documents.
  • Use the Infinium and MMS systems to update search, records set up accounts for several vendors.
  • Organize documents and daily reports for daily tasks.

Hub group

Customer Service Representative

Aug 2013Oct 2015 · 2 yrs 2 mos

  • Updated and maintained company log of driver’s events throughout the course of the day.
  • Received messages of events to input into the Qualcomm system.
  • Organized and managed email system to ensure effective logistics.

Kellogg's

Data Entry

Feb 2013Mar 2013 · 1 mo

  • Organized and kept records of drivers scheduled that came in throughout the evening.
  • Moved trailers around to various doors by use of a radio to the driver outside.
  • Updated information into the computer about manifest and the drivers of the trailers.

A & m label company

Production Worker

Aug 2012Sep 2012 · 1 mo · Memphis, TN

  • Organized records of all labels that are made each day.
  • Managed emails for various orders from companies.
  • Use Zebra printers to make labels for customers.

Kuehne + nagel

Administrative Assistant/ Data Entry Clerk

Jan 2012May 2012 · 4 mos · Memphis, TN

  • Created orders for various companies.
  • Process orders to release for shipping.
  • File daily copies of orders for records for the companies.

Accredo healthcare - a medco company

Claims Processor

Dec 2008Jan 2011 · 2 yrs 1 mo

  • Processed claim with the insurance company so the patients can receive their medicine.
  • Maintained records of old and new patients
  • Clarified information with the physicians when some are missing from records

Flextronics logistics

Data Entry Clerk

Oct 2006Dec 2008 · 2 yrs 2 mos · Memphis, TN

  • Examined and cataloged cameras, printers, digital frames for the benefit of the stores receiving credit for the items
  • Recorded store inventory and sales data into the corporate company record base using Flex Flow programming system.
  • Maintained daily quota of all the units that were received in the Flex Flow program.

Ups freight

T-Con Clerk

Sep 2006May 2007 · 8 mos · Memphis, TN

  • Maintained documentation within the company’s database for it to be recorded, loaded and delivered to various companies
  • Monitored package tracking records
  • Produced copies of the manifest for the drivers to deliver and keep tabs on the packages

Federal reserve bank of st. louis

Data Entry Clerk

Aug 2002Nov 2006 · 4 yrs 3 mos · Memphis, TN

  • Maintained records of all American Bankers Association (ABA) and bank numbers that came through on the checks
  • Ensured that all items were present and accounted for as they went through the sorters
  • Stored recorded data at the end of every shift

University of memphis

Secretary

Sep 1999Aug 2003 · 3 yrs 11 mos · Memphis, TN

  • Used a multi-lined phone and a computer to send messages to the counselors letting them know that students were there for their appointments
  • Scheduled appointments on the computers with the counselors
  • Filed papers, sent letters for the counselors as well as typed letters

Education

University of Phoenix

Bachelor of Applied Science (BASc) — Nursing

Jan 2009Jan 2012

University of Memphis

Psychology

Jan 1999Jan 2003

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