S

Sanjeev G. Uppin

Associate Consultant

Bengaluru, Karnataka, India10 yrs 2 mos experience
Most Likely To Switch

Key Highlights

  • 10+ years of experience in Microsoft technologies.
  • Recognized with multiple awards for excellence.
  • Expert in modern workplace transformation.
Stackforce AI infers this person is a Modern Workplace Consultant specializing in Microsoft technologies and cloud solutions.

Contact

Skills

Core Skills

Microsoft TeamsUnified CommunicationsService AssuranceTechnical SupportSystem Administration

Other Skills

Computer HardwareDirect RoutingExtract, Transform, Load (ETL)InfrastructureLinuxLync ServerMS 900ManagementMicrosoft 365 FundamentalsMicrosoft AzureMicrosoft ExcelMicrosoft OfficeMicrosoft OneDriveMicrosoft PowerPointMicrosoft Word

About

Senior Associate | Microsoft Teams, Azure & Dynamics 365 | Building Future-Ready Digital Workplaces I am a results-driven Modern Workplace Consultant with 10+ years of hands-on experience empowering organizations through Microsoft Teams Voice, Azure infrastructure, and Dynamics 365 solutions. At RSM US LLP, I help enterprise clients modernize operations, improve collaboration, and scale securely using the Microsoft ecosystem. Recognized with the Shining Star Award – Q1 2023 and Consulting Torchbearer Award Q3 and Q4 2025! I bring both technical depth and strategic insight to every engagement, specializing in: ✔️ Microsoft Teams Voice Enablement & Telephony ✔️ Azure Infrastructure & Cloud Modernization ✔️ Dynamics 365 for business process transformation ✔️ Presales Architecture & Digital Advisory ✔️ Microsoft 365 Licensing & Compliance Driven by impact and guided by integrity, I collaborate closely with business leaders, IT teams, and partners to craft tailored, future-ready solutions that align technology with business goals. 🔍 My mission: to bridge people, platforms, and purpose — helping organizations move faster, smarter, and stronger in the digital age. Let’s connect if you're exploring: • Microsoft Teams implementation • Cloud transformation with Azure • Enterprise voice rollout • Long-term strategic technology partnerships 🌐 Connect with me to discuss how we can build your future-ready workplace.

Experience

Rsm us llp

2 roles

Senior Associate 2 - Modern Workplace Technology Consulting

Aug 2025Present · 7 mos · Bengaluru, Karnataka, India

  • Enable clients to transform their workplace with innovative and cost-effective solutions based on Microsoft 365 technologies. I collaborate with cross-functional teams and stakeholders to design, implement, and troubleshoot Microsoft Teams, Skype for Business Online, and Lync Server platforms, as well as integrate them with other UC technologies such as Cisco, Pexip, and Polycom.
Microsoft TeamsSkype for BusinessLync ServerUnified CommunicationsTechnical TroubleshootingInfrastructure

Senior Associate 1 - Modern Workplace Technology Consulting

Apr 2023Aug 2025 · 2 yrs 4 mos · Bengaluru, Karnataka, India

  • Enable clients to transform their workplace with innovative and cost-effective solutions based on Microsoft 365 technologies. I collaborate with cross-functional teams and stakeholders to design, implement, and troubleshoot Microsoft Teams, Skype for Business Online, and Lync Server platforms, as well as integrate them with other UC technologies such as Cisco, Pexip, and Polycom.
Microsoft TeamsSkype for BusinessUnified CommunicationsTechnical TroubleshootingInfrastructureShell Scripting+2

Infosys

2 roles

Senior Consultant

Jul 2022Mar 2023 · 8 mos · Bengaluru, Karnataka, India

  • Helping customer with L1, L2 and L3 issue for Microsoft Teams and Skype for Business Online
  • Helping customer with MS Teams Direct Routing configuration.
  • Migration from SFB to MS Teams, identifying loopholes in MSTeams and working with MS for fix.
  • Implementing Voice Routing policies/Dialplan/Translation Patterns/User Policies/MS Teams AA-CQ’s- on Microsoft teams and Skype for Business.
  • Monitoring/Reporting/Inventory based on tools such as PowerBI.
  • Working with Vendors such as Microsoft/Audiocodes/Polycom in case of critical situations issues.
Microsoft TeamsSkype for BusinessDirect RoutingVoice RoutingPowerBIVendor Coordination+1

Consultant

Jun 2021Jun 2022 · 1 yr · Bengaluru, Karnataka, India

  • Helping customer with L1, L2 and L3 issue for Microsoft Teams and Skype for Business Online
  • Helping customer with MS Teams Direct Routing configuration.
  • Migration from SFB to MS Teams, identifying loopholes in MSTeams and working with MS for fix.
  • Implementing Voice Routing policies/Dialplan/Translation Patterns/User Policies/MS Teams AA-CQ’s- on Microsoft teams and Skype for Business.
  • Monitoring/Reporting/Inventory based on tools such as PowerBI.
  • Working with Vendors such as Microsoft/Audiocodes/Polycom in case of critical situations issues.
Microsoft TeamsSkype for BusinessDirect RoutingVoice RoutingPowerBIVendor Coordination+1

Tata communications

Assistant Manager - Service Assurance

Feb 2020May 2021 · 1 yr 3 mos · Pune Area, India

  • 1. Make teams policy documents, review, and do analysis of tickets.
  • 2. Take weekly review call with partners and check the tickets status with L1 and L2 engineers.
  • 3. Coordinating with TAC for escalated issue and performing troubleshooting with TAC engineers.
  • 4. Coordinating with PSTN platform team for call routing issues
  • 5. Working on Problem Management to troubleshoot issues, identify root cause, and implement corrective actions.
  • 6. Collaborates with project management colleagues to provide guidance to clients in support of Direct Routing.
Service AssuranceTroubleshootingProblem ManagementDirect RoutingTechnical Support

Wipro limited

Technical Consultant

Jan 2017Jan 2020 · 3 yrs · Mumbai Area, India

  • 1. Handles issues related to Skype for Business Online and Microsoft Teams.
  • 2. Identification and troubleshooting of SIP Log analysis, Turn Stun ICE, SFB Hybrid, Enterprise Voice Routing, Media Flow, Direct Routing.
  • 3. Operating system identification, navigation, configuration and troubleshooting.
  • 4. Expertise on Microsoft Teams.
  • 5. Understanding of Call queue and Auto Attendant.
  • 6. Knowledge of log analysis: Uccapi, ETL, SBC
  • 7. Office 365 product/application identification, navigation, configuration
  • and troubleshooting.
Skype for BusinessMicrosoft TeamsSIP Log AnalysisDirect RoutingOffice 365Unified Communications

Aarav software services pvt. ltd.

Associate Consultant

Aug 2015Dec 2016 · 1 yr 4 mos · Mumbai Area, India

  • 1. Understands the issues involved with administering including network connectivity, Internet access, email, etc.
  • 2. Support Windows and Mac desktop, laptop and mobiles.
  • 3. General access and connectivity issues.
  • 4. Desktop application issues.
  • 5. Basic administration of user accounts and groups.
  • 6. Take ownership of trouble tickets, working and tracking issues to resolution.
  • 7. Record detailed information into ticketing system.
  • 8. Creating user accounts, troubleshoot DNS and IIS Web server.
  • 9. Problem solving and documentation of current and new servers in both physical and virtual environments.
Network ConnectivityWindows SupportTroubleshootingUser Account AdministrationTechnical SupportSystem Administration

Impact infotech pvt. ltd. - india

Desktop Engineer

Sep 2014Dec 2014 · 3 mos · Mumbai Area, India

  • 1. Installation of Operating systems.
  • 2. Handled issues related to Servers, Desktops, Laptops, and Printers etc.
  • 3. Troubleshoot technology issues.
  • 4. Install and maintain equipment and software.
  • 5. Ask questions to pinpoint the problem.
  • 6. Perform remote troubleshooting.
  • 7. Help new employees set up their workstations.
  • 8. Maintain and upgrade equipment as needed.
Operating SystemsTroubleshootingRemote Support

Education

North Maharashtra University

Bachelor of Engineering (B.E.) — Electronics and Communications Engineering

Jan 2009Jan 2014

Thakur College Of Science & Commerce Mumbai University

HSC — SCIENCE

Jan 2008Jan 2009

St. Thomas High School Mumbai University

SSC — Education

Jun 2000Jun 2007

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