Suhani Srivastava

Business Development Executive

Noida, Uttar Pradesh, India4 yrs 4 mos experience

Most Likely To Switch

Key Highlights

Proven track record in driving product innovation.
Expertise in building strategic client partnerships.
Exceptional communication skills enhancing customer satisfaction.

Stackforce AI infers this person is a Product Specialist with a strong focus on customer-centric solutions in the SaaS industry.

Contact

Skills

Core Skills

Sales ManagementCybersecurityCustomer ServiceCommunication

Other Skills

Communication Skills: ClarityContinuous LearningCustomer-Centricity: EmpathyEmpathyEnglishEthical ConductMarket Analysis: InsightMultitaskingProblem-SolvingProblem-Solving: InnovationProduct Management: StrategyResilience and PersistenceSkilled Multi-taskerTeam CollaborationTeam Management

About

"Experienced Senior Product Specialist with a passion for continuous learning, exceptional communication skills, and a proven track record of driving innovation. Expertise in product strategy, market research, cross-functional collaboration, and customer-centric solutions. Let's connect and discuss how we can elevate your product strategy together!"

Experience

Meteonic innovation pvt ltd

2 roles

Senior Account Executive

Apr 2025 – Present · 11 mos

DevSecOps Specialist

Mar 2024 – Jun 2025 · 1 yr 3 mos

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Expert at building and nurturing strategic partnerships with clients, industry leaders, and vendors to fuel business growth.
Data-driven strategist adept at leveraging analytics and market insights to optimize sales and uncover new opportunities.
Skilled in CRM tools (Salesforce, HubSpot) to track customer interactions, manage pipelines, and deliver personalized communication.
Trusted advisor who understands client pain points and tailors solutions to meet their unique needs, fostering long-term relationships.
Clear and compelling communicator, delivering impactful presentations and engaging with stakeholders at all levels.
Thrives in fast-paced environments, showing resilience and adaptability to evolving market trends and client demands.
Proficient in remote work tools for seamless virtual collaboration and effective client relationship management in a distributed work setup.

CommunicationResilience and PersistenceContinuous LearningCybersecuritySales Management

Taskus

Training Specialist

Dec 2022 – Feb 2024 · 1 yr 2 mos · Gurugram, Haryana, India · On-site

As a Training Specialist, we address inquiries, resolve issues, and ensure client satisfaction. Responsibilities include responding to queries, providing product information, handling complaints, and maintaining a positive customer experience. Effective communication, empathy, and problem-solving skills are crucial in this role.
Committed customer support professional with a focus on providing outstanding service. Proven ability to empathize with customers, resolve issues promptly, and ensure a positive experience.
Experience:
Managed a high-volume customer support queue, consistently achieving a 90% customer satisfaction rate through effective problem-solving and communication.
Skills:
Key skills for customer support include excellent communication, active listening, empathy, and patience. Problem-solving abilities, product knowledge, and the capacity to handle stressful situations are crucial. Multitasking, time management, and a positive attitude contribute to effective customer interactions. Additionally, proficiency in relevant tools and technologies, along with a willingness to learn, enhances the overall skill set in customer support roles.

CommunicationEmpathyProblem-SolvingMultitaskingTime ManagementCustomer Service