Jan 2025 – Present · 1 yr 2 mos · Gurugram, Haryana, India · On-site

• Led sales and administrative operations across departments, ensuring process compliance and execution excellence.
• Directed vendor relationships, procurement strategies, and end-to-end supply chain optimization.
• Recruited and managed an 8-person ops team; implemented SOPs for launch, service, and vendor workflows.

Aug 2023 – Present · 2 yrs 7 mos · Gurugram, Haryana, India · On-site

• Managed operations for over 30 drones across North India, enhancing efficiency and enabling the execution of high-profile projects with clients like IFFCO, Syngenta, UPL, and Patanjali, achieving a 50% sales increase and operational enhancements.
• Conducted successful demos for the Indian military and engaged with the Indian Navy for future projects, showcasing our defense and mapping technologies capabilities.
• Spearheaded sales strategies that resulted in substantial revenue growth and market expansion, leveraging strong negotiation skills and boosting company revenue by 50%.
• Directed 17 drone centers nationwide, boosting operational capabilities and customer service; each center contributed around 25 lakh in revenue, significantly enhancing market stronghold.

Aug 2022 – Aug 2023 · 1 yr · Gurugram, Haryana, India · On-site

• Managed key client accounts and executed effective negotiations, generating loyal customers and achieving a revenue increase of ₹3 crores in 10 months within the freight forwarding and logistics sector.
• Cultivated and maintained valuable partnerships with key accounts, resulting in a 20% revenue increase and enhanced profitability through strategic account management focused on logistics solutions.
• Led a team of five, overseeing their performance in managing client accounts and ensuring the achievement of team goals and high levels of client satisfaction in freight operations.
• Implemented client loyalty strategies, fostering high retention rates and consistent satisfaction among key logistics clients, thereby strengthening long-term business relationships.

Apr 2022 – Jul 2022 · 3 mos · Jalandhar, Punjab, India · On-site

• Organized successful offline marketing campaigns and promotional activities, increasing market share and a 15% increase in sales.
• Enhanced leadership capabilities through hands-on experience, boosted offline sales performance, and executed successful marketing campaigns, contributing to the company’s strategic growth objectives.

Jan 2022 – Mar 2022 · 2 mos · Jalandhar, Punjab, India · Remote

• • Utilized Google Business tools to amplify our online visibility, resulting in a 20% surge in website traffic. Worked with the marketing team to craft and implement digital campaigns that elevated our brand presence.

Feb 2020 – May 2020 · 3 mos · Jalandhar, Punjab, India · On-site

• Spearheaded lead generation initiatives that catalyzed sales growth for the Ed-tech company.
• Strategically aligned with campus ambassadors, fostering strong partnerships with universities and colleges to expand our educational outreach.

Jan 2020 – Jul 2021 · 1 yr 6 mos · Gurugram, Haryana, India · On-site

• Led marketing, sales, and operations activities, resulting in a 25% revenue increase by implementing targeted campaigns and strategic partnerships within the edtech sector.
• Supervised and trained a team of 20 sales interns, enhancing their skills in edtech product sales and ensuring smooth operations in customer acquisition and retention.
• Mentored marketing interns in creating and executing awareness campaigns for educational technology products, leading to increased brand visibility and user engagement.
• Optimized marketing and sales processes, contributing to the seamless execution of initiatives that boosted edtech product adoption and overall business success.