Feb 2020 – Jul 2023 · 3 yrs 5 mos

• Oversaw the management and optimization of data analytics dashboards and MIS reporting, improving business performance insights. Collaborated with clients to understand their business needs, delivering data-driven insights and actionable recommendations. Supported client decision-making by presenting data-backed analysis in an understandable and actionable format. Optimized project workflows, resulting in a 42% reduction in error incidents and enhanced operational efficiency.

Mar 2016 – Sep 2017 · 1 yr 6 mos

• Managed client interactions, providing exceptional service and ensuring alignment with financial products and services. Conducted data analysis on financial products, updating and maintaining relevant product information. Compiled weekly data reports, providing key insights to internal teams and clients for better decision-making. Performed market research to enhance client satisfaction and provide insights for tailored financial solutions.

Dec 2013 – Dec 2015 · 2 yrs

• Conducted detailed analysis of financial data, producing comprehensive reports that supported management and strategic decision-making. Ensured the integrity and accuracy of financial data through consistent process documentation and adherence to financial procedures. Delivered regular management updates, presenting findings and ensuring that data integrity was upheld in all reporting.