Amit Upadhayay

Business Development Executive

Delhi, India3 yrs 2 mos experience

Key Highlights

Aspiring Data Analyst with hands-on experience.
Certified in Data Analytics, AI & Data Science.
Skilled at translating complex datasets into strategies.

Stackforce AI infers this person is a Data Analyst with a focus on data-driven solutions in the tech industry.

Contact

Skills

Core Skills

Analytical SkillsCustomer ServiceProject ImplementationFacilitationPresentationsFinanceProblem SolvingPhotographyCommunication

Other Skills

C++Computer ScienceData VisualizationEffective communicationEnglishEvent PhotographyExcelInterpersonal SkillsLeadershipMathematicsMicrosoft OfficeNegotiationPhysicsPython (Programming Language)

About

Aspiring Data Analyst with hands-on experience in SQL, Excel, Python, and data visualization tools. Currently at Zomato, where I analyze user behavior and inquiry trends to deliver actionable business insights. Highlights: •Certified in Data Analytics, AI & Data Science, SQL, Excel •Strong academic foundation from St. Stephen’s College, University of Delhi •Skilled at translating complex datasets into clear, actionable strategies Passionate about turning raw data into meaningful stories, solving problems through evidence-based insights, and contributing to high-impact projects in data management and policy analysis. 📩 Let’s connect to collaborate on data-driven solutions.

Experience

Zomato

Associate

Jul 2025 – Present · 8 mos · Gurugram, Haryana, India · On-site

Assisting customers via different communication channels (calls, emails, chat) to address inquiries, complaints, and feedback regarding orders, deliveries, or services.
Identifying root causes of issues and offering appropriate solutions. Escalating complex problems to higher authorities when needed.
Working closely with delivery partners, restaurant partners, and other departments to ensure smooth operations and timely issue resolution.
Handled supervisor-level calls to resolve complex issues.
Ensuring all communication with customers maintains a high level of professionalism and is in line with Zomato's service standards.

NegotiationProblem SolvingAnalytical SkillsInterpersonal SkillsLeadershipEffective communication+2

Holograd

Human Resources Management

Dec 2024 – Feb 2025 · 2 mos · Remote

Assisted in recruitment processes by sourcing candidates, conducting interviews, and onboarding new hires.
Supported new onboard relations initiatives and resolved their issues promptly.
Collaborated with team members to achieve HR goals efficiently.
Participated in training and development programs to enhance HR skills and knowledge.

The computer science society | st. stephen's college

3 roles

Technical Head

Promoted

Aug 2024 – Jun 2025 · 10 mos · Delhi, India

Organized gaming night and talk sessions, fostering engagement within St. Stephen's College Computer Science Society.
Collaborated with council members to ensure successful events and initiatives.
Developed leadership, event planning, and communication skills through hands-on experience in managing technical initiatives.

Project ImplementationFacilitationProblem SolvingAnalytical Skills