N

Nasheet Rehman

Co-Founder

Stavanger, Rogaland, Norway12 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in bridging design and business strategies.
  • Proven track record in service design and customer journey mapping.
  • Passionate about solving real-world problems through design thinking.
Stackforce AI infers this person is a Service Design and Business Consulting expert with a focus on Healthcare and Digital Transformation.

Contact

LinkedIn

Skills

Core Skills

Service DesignCustomer Journey MappingOperations ManagementDesign ThinkingUser Research

Other Skills

Adobe Creative SuiteAdobe PhotoshopAgile MethodologiesBrand StrategyBrandingBusiness DesignBusiness DevelopmentBusiness Process MappingCommunication DesignConcept DesignConcept DevelopmentCorelDRAWDesign ConsultingDesign ManagementDesign Research

About

Strength derived from the diversity of exposures in my life and experience in design thinking, service design and business consulting gives me a unique perspective to understand and solve design issues in business with a bias-free approach. In a single line statement "I work as a bridge between design and business" which includes interacting with clients, gathering their requirements, creating creative brief, working with design team and giving them directions for latest trends. I have practiced design thinking to enhance the process of business consulting and created intended customer experience. I am passionate about solving day-to-day problem be it digital or real world. My work is backed up by root level thinking and ground research insights. My experience spanning across various domains like digital transformation, healthcare, eCommerce, Energy, Insurance, Banking, Automobile, Manufacturing, Craft Documentation, Social Innovation. Specialities: DESIGN: System Thinking, Service Design, Design Research, Research Methodology, System Design, Story Boarding, Trend Spotting, Ethnographic Research, Conducting Design Sprints and Design Thinking workshops, Accessory and Fashion Designing, Product Designing. MARKETING and MANAGEMENT: Branding, Brand Strategy, Design Management, Design Strategy, People Management,Innovation Management, Visual Merchandising, Exhibition Designing and Business Development,Requirement Gathering, Event Conceptualisation and Management (Wedding and Global Corporate Meets).

Experience

Laerdal medical

3 roles

Senior Service Designer

Promoted

Jun 2023 – Present · 2 yrs 9 mos · Stavanger, Rogaland, Norway

Service Designer II

Dec 2022 – Aug 2023 · 8 mos · Stavanger, Rogaland, Norway

Service Designer

Mar 2022 – Nov 2022 · 8 mos · Stavanger, Rogaland, Norway

  • Driving value by applying human-centric design skills in the work of Sales, Marketing & Services (SMS) initiatives to reimagine how we design, develop, and deliver exceptional service in many stages of the customer journey. Services that are sustainable and cost-efficient for business.
  • Supporting in creating a One-Global process of Sales, Marketing, and Services, which includes conducting workshops for global process owners and mapping existing unique regional process, identifying interlinks and gaps.
  • Supporting the implementation of these service experiences and processes.
  • Collaborating with various disciplines, including marketing, sales, field services, customer services, educational services, and more.
Service DesignCustomer Journey MappingUser ResearchWorkshop FacilitationBusiness Process MappingHuman Centered Design+3

Food4human

Co-Founder

Apr 2021 – Aug 2023 · 2 yrs 4 mos · India

  • Food4Human (https://food4human.com/) is a voluntary organization of like-minded people putting an effort to provide healthy nutritious food to patients of all aliments at the hospital as well as home. An official start to an amazing journey that started one morning in April to help some known faces going through the lonesome journey of Covid-19. Soon, this small effort of ours spread out to feed the unknown faces too.
  • After the pilot launch in Ahmedabad, this initiative is being launched in Delhi with the help of one of the kitchen volunteers.
Service DesignOperations ManagementUser ResearchEmpathic Design

Shell

Service Designer and Lead Design Researcher

Sep 2018 – Feb 2022 · 3 yrs 5 mos · Bengaluru, Karnataka, India

  • Service designer and a lead design researcher for Shell MarketHub, a global $ 19bn e-commerce platform. It is one of the largest digital transformation initiatives within the Shell's downstream IT. I belonged to the discovery squad of the project, where I work on applying human-centered design skills, validating new innovative ideas, execute market validation, design research, service design, and usability testing.
Service DesignDesign ThinkingCustomer Journey MappingDesign ResearchUser ResearchWorkshop Facilitation+4

Virtusa

Business Consultant

May 2016 – Dec 2017 · 1 yr 7 mos · Greater Hyderabad Area

  • As a Business Consultant in Business Consulting team, I work with the team of MBA graduate and Senior consultant. My job is to bring in Design Thinking into the process and driving the meaning of design into an IT company. I work on Service Design, which includes customer journey, touchpoint enhancement, stakeholder mapping and finding meaningful opportunities. The key is to convert a valuable design into the measurable profitable business.
Customer Journey Mapping

Johnson controls

Design Researcher

Jun 2015 – Dec 2015 · 6 mos · Pune/Pimpri-Chinchwad Area

  • Worked on Indian Automotive Lifestyle.
  • Designing Design Reasearch | Designing Research Tools
User Research

N&n

Co-Founder and Design Consultant

Sep 2014 – Nov 2015 · 1 yr 2 mos · Greater Ahmedabad Area

  • Providing design consultancy to small scale industry.
  • Includes: Design Consulting, Small Business Development, Brand Building, Branding and Brand Strategy

Studio abd

Design Management Intern

Apr 2014 – May 2014 · 1 mo · Banglore

  • New Business Development and Branding.

National institute of fashion technology

Accessory Designer

Nov 2012 – Apr 2013 · 5 mos · Gandhinagar

Mukul goyal designs

Intern

Dec 2011 – Jul 2012 · 7 mos · Gurugram, Haryana, India

Lifebook accessory design studio

Founder

Jan 2011 – Jan 2013 · 2 yrs · Gandhinagar

Mrignayanee emporium

Intern

Apr 2010 – Jun 2010 · 2 mos · Greater Bhopal Area

Education

National Institute of Design

Post Graduation — Strategic Design Management

Jan 2013 – Jan 2015

Amsterdam University of Applied Sciences

Exchange Program — Internation Fashion and Branding

Jan 2011 – Jan 2011

National Institute of Fashion Technology India

Bachelor's of Design — Fashion and Lifestyle Accessory

Jan 2008 – Jan 2010

Kendriya Vidyalaya

Jan 2003 – Jan 2008

Stackforce found 100+ more professionals with Service Design & Customer Journey Mapping

Explore similar profiles based on matching skills and experience

Shrawani Karandikar

Shrawani Karandikar

Associate UX Designer

at Incedo Inc.

Mumbai, India0 mo exp
Design ResearchDesign ThinkingUser Experience (UX)User Experience Design (UED)User Interface Design
AA

Anubhav Agrawal

Cofounder and CEO

at Superreply

Bengaluru, India6 yrs exp
Community ManagementFinTechProduct Management
Davide Roli

Davide Roli

CEO & Co-Founder

at Twini

Milan, Italy5 yrs 2 mos exp
AIProduct DevelopmentProduct Strategy
ST

Sudharsanaa T

Senior Manager - System Design

at Chargebee

Pune, India10 yrs 8 mos exp
Strategic InsightsSystem DesignUser Experience (UX)User Research
Sakthivel Krishnan

Sakthivel Krishnan

Senior UI UX Designer

at Infobell IT

Chennai, India8 yrs exp
Information ArchitectureUI designing
Harish Kumar

Harish Kumar

WIP

at United We Care India

Gurugram, India6 yrs 7 mos exp
Data AnalysisProduct ManagementProduct Strategy
Kerstin Köder

Kerstin Köder

SVP, Chief Marketing Officer of Middle and Eastern Europe

at SAP

Stuttgart, Germany31 yrs 4 mos exp
B2B-MarketingCustomer ExperienceLead Generation
Matthew Thomas Holliday

Matthew Thomas Holliday

Director

at Discovery Stream Pty Ltd

Australia7 yrs 9 mos exp
Business AnalysisRequirements Gathering