Mar 2025 – Jul 2025 · 4 mos · India · Hybrid

• Partnering with CxOs to shape forward-looking technology roadmaps that future-proof businesses through strategic market research, adoption of emerging technologies, next-gen solutions, cloud capabilities, product based IT team alignment, Digital Twins etc.
• Proven success across Real Estate, Start-ups, and State Governments.

Nov 2022 – Jun 2024 · 1 yr 7 mos · London Area, United Kingdom · Hybrid

• Capgemini Invent – Cloud Consulting
• Roles & Responsibilities:
• Developed cloud advisory services in collaboration with Security, Regulatory & Compliance, and Cloud delivery teams.
• Designed and implemented go-to-market strategies, spearheading cloud marketing campaigns.
• Drove team growth and business technology consulting expansion.
• Led complex, large-scale cloud consulting engagements, ensuring successful execution and delivery.
• Fostered synergies between Cloud Strategy, Cloud Operating Model & CCoE, and Cloud Economics capabilities.
• Collaborated with hyperscalers to develop joint services and marketing campaigns.
• Key Achievements:
• Awarded “Best Project” and showcased in the Google Next globally.
• Achieved 800% team growth and 1000% revenue growth in the first year.
• Delivered £3M in savings within three weeks for a public sector organisation.
• Led high-profile programs, including:
• o Conducting a cloud readiness assessment for the UK’s largest rail management company.
• o Developing a multi-cloud, hybrid strategy and operating model for a global health insurance provider, among other major initiatives.

Nov 2022 – Jun 2024 · 1 yr 7 mos · London Area, United Kingdom · Hybrid

Jan 2021 – Nov 2022 · 1 yr 10 mos

• Cognizant Consulting – Digital Technology Consulting (DTC)
• Roles & Responsibilities:
• Established and led DTC Consulting capabilities across GGM (all regions except North America).
• Developed, innovated, and socialised modern consulting and advisory services tailored to emerging technologies.
• Drove team and revenue growth, ensuring continuous expansion.
• Led complex, large-scale consulting engagements for diverse industries.
• Fostered synergies between horizontal, domain consulting, and delivery teams to optimise consulting services.
• Designed, presented, and implemented innovative solutions to address complex client challenges, RFPs, and RFIs.
• Key Achievements:
• 91% conversion rate from opportunity to business.
• Drove 200% team growth and 250% revenue growth year-on-year.
• Led multiple high-profile programs, including:
• . Developing and implementing a cloud operating model for an AI-driven predictive and preventive solution for the UK Rail Industry (£900M).
• . Conducting SDLC resilience, compliance, and automation assessments.
• . Transforming employee experience & optimising efficiency for a global utility provider including task forces, finance, HR, legal, IT, marketing , and support functions
• . Leading an ITSM (ITIL4 / DevSecOps) assessment for a global leader in online transport services.
• . Identifying & Implementing an integrated AI/GenAI based solution for the customer service department of a global retailer, among other key projects.

Dec 2008 – Nov 2022 · 13 yrs 11 mos

Dec 2008 – Jan 2021 · 12 yrs 1 mo

• Cognizant Consulting - Continuous Delivery Transformation
• Current Roles & Responsibilities:
• Consulting Partner - IT Transformation
• Solution Design for RPA and AI based Automation
• Geography Lead - Process Optimisation Consulting Practice
• Design & Deploy cost reduction transformation solution
• Lead Lean Six Sigma Solution architect for all RFP’s and RFI’s
• Roles & Responsibilities handled:
• Setting -up Global Center of Expertise for Robotic Process Automation
• Lean Six Sigma Deployment across IS Teams of UK largest Energy & Utility Provider
• Program Manager Lean Six Sigma transformation team for application support & maintenance area of a global retailer, largest global pharmaceutical company
• Program Manager Lean transformation team for all IT teams for a Global Bank
• Lean Coach & Program Manager Lean Six Sigma for Life Science & BFS verticals
• Mentoring Metrics Consulting Group for development of prediction models, organisational and practice level benchmarks
• Site lead for CMMi high maturity deployment
• Key Achievements:
• Designed customised methodologies to reduce cost of application ownership by improving efficiency & effectiveness of IT delivery processes
• Designed fact based Performance Management System for IT Development & Maintenance Teams
• Best PI Project (Improved availability of business critical application by 92%)
• Developed joint solutions with other CBC-Domain teams for Business Process Re-engineering
• Designed Lean Six Sigma based Defect prevention (Shift left) model
• Created Vertical, LOB, and Technology base Benchmarks for key Quality Engineering & Defect management metrics
• Designed Organisational Change Readiness Assessment approach based on the Competing Values Framework and consists of four culture types: Clan Culture, Adhocracy Culture, Market Culture, and/or Hierarchy Culture

Jul 2007 – Oct 2008 · 1 yr 3 mos · Pune Area, India

• Roles & Responsibilities:
• Support and lead improvement projects for AXA-Insurance UK vertical across 4 sites.
• Designed and facilitation of TRIZ based tools to support management channel their brainstorming sessions for any in-hand business problem
• Mentoring BB’s & GB of Bharti AXA Life.
• Reporting performance of key process in Sigma Scale
• Conducting training sessions for Lean, Six Sigma (GB/ BB/ Sponsor/ Process owners) & Change Management across all locations
• Designing Training contents for vertical specific need
• Lead & Mentor Business Process Management (BPMS) projects

Mar 2002 – Jul 2007 · 5 yrs 4 mos · Noida Area, India

• Roles & Responsibilities: Lead and supervise Quality operations for Technical Support process for UK & US based ISP.
• Team Size
• Knowledge Management: 74 Subject Matter Experts + 2 Team Leaders
• Transaction Monitoring: 61 QAs + 3 Team Leaders
• Analysis/ Process Improvement/ Certification: 8 QAs + 4 Executives + 2 Team Leaders.
• Job Responsibility:
• Identification of Improvement Projects, Leading Black Belt Projects, Mentoring and Reviewing Green Belt projects.
• Conducting Six Sigma Green Belt and Awareness Trainings.
• Implementation of BPMS, ISO 9001, 9004 and COPC.
• Minor Change Control.
• Designed SPOC Model for the Operational Metrics for the process.
• Designing the Quality structure for effective support system.
• Short term and Long term planning to improve Operational Metrics.

Feb 2001 – Feb 2002 · 1 yr · Noida Area, India

Jul 2000 – Mar 2001 · 8 mos · New Delhi Area, India