Apr 2024 – Jan 2025 · 9 mos

Jun 2023 – Apr 2024 · 10 mos · Noida

• Proficient in Hive/Trino for data retrieval and analysis, focusing on trend and cohort analysis. Expert in monitoring CASA balances and customer behavior to drive strategic, data-driven decisions.
• Analyzing campaign performance to drive data- driven insights and optimize marketing strategies .
• Conducting Exploratory Data Analysis (EDA) on extensive datasets to derive valuable insights and enhance data-driven decision-making
• Developed innovative solutions and crafted data-driven strategies to optimize CASA account management, enhance customer satisfaction, and drive growth, while collaborating with cross-functional teams to improve engagement and retention
• Automated numerous reports using tools such as Dahleez and Hive, eliminating manual data entry and significantly improving efficiency.

Jun 2022 – Jun 2023 · 1 yr · Gurugram, Haryana, India

• Analyze huge amounts of data Create solutions and strategies to business problems.
• Work with team members and leaders to develop data strategy.
• Automated the multiple Delivery challan PDF using VBA.
• Utilized Oracle Server to fetch data with complex queries for comprehensive data analysis.
• Managed the end-to-end process of the Micro ATM project manually, overseeing project execution, workflow optimization, and process management
• Led multiple automation projects, including data automation for sharing datasets with stakeholders, automating email communications to distributors and retailers, and creating batch files for data splitting, which resulted in a 60% time savings for the organization.

Feb 2021 – Jun 2022 · 1 yr 4 mos · Gurugram, Haryana, India

• Managed daily sharing of payment files and their allocation to agencies and call centers.
• Oversaw the DOF Customer Database, emphasizing data integrity and analysis of the collection segment.
• Analyzed customer behavior to segment data and optimize strategies for higher collection conversion.
• Collected dispositions from call centers and analyzed customer Voice of the Customer (VOC) data.
• Utilized SQL for efficient data management, ensuring seamless organization, retrieval, and analysis of information to support business processes.

Apr 2019 – Oct 2020 · 1 yr 6 mos · gurgaon

• Collected data from various sources, performed data mining, data correction, and claim processing.
• Utilized VBA programming to automate all reports, including the distribution of daily, weekly, and monthly reports to management.
• Possess extensive experience in Macro and VBA programming, focusing on automating repetitive tasks and enhancing overall efficiency.

Apr 2017 – Apr 2019 · 2 yrs · gurgaon

• As a Data Analyst, I specialize in creating data process sheets in Excel and excel in preparing and distributing regular reports via email.
• Expertise in generating daily, weekly, and monthly reports to support effective decision-making processes.
• Skilled in data analysis and report automation, ensuring accurate and timely delivery of insights.
• Proficient in utilizing advanced Excel functions and VBA programming to automate repetitive tasks and enhance reporting efficiency