Apr 2021 – Jul 2023 · 2 yrs 3 mos · Chicago, Illinois, United States

• Developed new carrier relationships and increased shipping volume from existing carrier
• relationships in my region, resulting in a 20% increase in carrier capacity over two years.
• Expanded business portfolio by proactively cold prospecting, consistently making 60+ cold calls and sending daily emails to identify and seize new opportunity in untapped territory.
• Negotiated competitive carrier rates to drive revenue and profitable growth, consistently achieving
• revenue and margin goals set by my manager.
• Exceeded gross profit quotas in nearly all months, recognized as one of the top producers in
• overall sales and gross profit within the Northeast sales region.
• Coordinated customer shipments, ensuring timely delivery and accurate shipment status to provide
• best-in-class customer service and support future business development efforts.
• Worked collaboratively with operations and customer teams to provide creative solutions for
• carriers, resulting in repeatable opportunities that build strong relationships and drive recurring
• business.
• Developed strong phone and email communication skills through this inside sales role, building
• strong rapport with key customers.

Aug 2020 – Apr 2021 · 8 mos · Chicago, Illinois, United States

• Assisted customers through the important decision-making process of selecting the right Medicare health insurance plan to meet their particular needs.
• Consistently let my class in productivity (number of calls taken) and conversion rate (% of leads converted to sales).

May 2019 – Aug 2019 · 3 mos · Shakopee, MN

• Replenished Amazon Prime inventory using sell-through data, product gross margin, inventory volumes, and market analyses with a goal of increasing sales and maximizing profitability.
• Developed a repeatable process tool using Microsoft Excel to automate the creation of restock reports. My tool allowed for process improvement, cross-functional collaboration, and overall increased efficiency.
• Supported rapid growth of Amazon Prime sales from $0 to more than $400,000/month with no overstock issues.

May 2018 – Aug 2018 · 3 mos · Greater Minneapolis-St. Paul Area

• Identified and contacted prospective customers (youth sports organizations), and worked with partner companies to promote the business.

May 2016 – Sep 2017 · 1 yr 4 mos · Eden Prairie, Minnesota

• •Managed all aspects of a residential window cleaning business, including marketing, estimating, billing, operations, and finances. Generated sales in excess of $30,000.

Jun 2015 – Sep 2015 · 3 mos · Eden Prairie, Minnesota

• Worked 500 hours last summer to supervise kids ages 6-10 on various field trips, lead educational activities, and problem solve with other employees.