G

Gurpreet Singh

Customer Success Manager

Jaipur, Rajasthan, India7 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Proven track record in customer success.
Expert in strategic account management.
Skilled communicator with a customer-centric approach.

Stackforce AI infers this person is a Customer Success Manager in the SaaS industry.

Contact

Skills

Core Skills

Customer SuccessAccount ManagementCustomer ExperienceSales

Other Skills

Accounts Receivable (AR)Business DevelopmentBusiness-to-Business (B2B)Client OnboardingCold CallingCommunicationCross-SellingCross-functional Team LeadershipCross-team CollaborationCustomer AdvocacyCustomer Feedback ManagementCustomer OnboardingCustomer RelationsCustomer RetentionCustomer Service

About

I am looking forward for a reputated platform where i can showcase my skills and enhance my knowledge

Experience

7 yrs 1 mo

Total Experience

1 yr 5 mos

Average Tenure

2 yrs 11 mos

Current Experience

Highlevel

2 roles

Senior customer success

Mar 2025 – Present · 1 yr 2 mos · Remote

Customer Success

Jun 2023 – Mar 2025 · 1 yr 9 mos · Remote

Dedicated to Elevating Customer Satisfaction and Achieving Business Growth | Proven Track Record in Building Lasting Relationships and Driving Positive Outcomes | Expert in Strategic Account Management, Customer Retention, and Cross-functional Collaboration | Committed to Ensuring Client Success Through Innovative Solutions and Exceptional Service | Results-Driven Leader Focused on Maximizing Customer Value and Delivering ROI | Skilled Communicator and Problem Solver with a Customer-Centric Approach.

Customer AdvocacyProblem SolvingRetention StrategiesCross-SellingCross-team CollaborationCustomer Feedback Management+9

Recurpay

Merchant Success Manager

Jun 2021 – Mar 2023 · 1 yr 9 mos · Banglore

Technical SupportCross-functional Team LeadershipProduct SupportPost-Sales SupportCustomer ExperienceRelationship Building+15

R1 rcm

Senior Process Associate

Apr 2020 – Jun 2021 · 1 yr 2 mos · Tikri

Cross-functional Team LeadershipKey Account Acquisition & RetentionCustomer ExperienceAccount ManagementAccounts Receivable (AR)Customer Relations+4

Knack global

Process Associate

Jun 2019 – Mar 2020 · 9 mos · Jaipur, Rajasthan, India

Cross-functional Team LeadershipCustomer ExperienceAccount ManagementCustomer RelationsProject ManagementCustomer Service Management

Cognixia

Career development executive

May 2018 – Nov 2018 · 6 mos · Vadodara, Gujarat, India

Cross-functional Team LeadershipSalesBusiness DevelopmentCustomer ExperienceNegotiationCustomer Relations+2

Education

Arya College of Engg. & Information Technology, Jaipur

Bachelor of Technology - BTech — Electronics and Communications Engineering

Jan 2014 – Jan 2018

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