Richard Davies

Finance Manager

Tilbury, England, United Kingdom20 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in managing client relationships and finance operations.
Proven track record in delivering exceptional customer support.
Skilled in streamlining processes for high-growth environments.

Stackforce AI infers this person is a Customer Experience and Finance Operations Specialist in a high-growth digital agency.

Contact

Skills

Core Skills

Account ManagementCustomer SupportCustomer ServiceContent Creation

Other Skills

AdobeAdobe Creative CloudAdobe Premiere ProClient CommunicationFinancial ReportingInventory ManagementLogisticsMicrosoft ExcelOnline Content CreationPresentation SkillsPurchasingSAPSEOSalesTeam Leadership

About

🚀 Proud to be part of Space Rocket Digital, where I play a key role behind the scenes—streamlining Accounts, managing Finance operations, and delivering high-quality Customer Support that keeps our clients engaged and confident. 💸 From accurate invoicing and financial reporting to handling billing queries with precision, I ensure the numbers always add up. 🤝 I’m the go-to for client queries, offering fast, friendly, and solutions-focused support across multiple touchpoints. 📈 I collaborate closely with our Sales and Strategy teams to support customer journeys, retain clients, and improve processes across the board. Whether it’s CRM management, client communications, or internal operations, I bring structure, clarity, and calm to fast-paced, high-growth environments. 🧠 Detail-driven. 💬 People-first. ✅ Resolution-focused. I help build trust, reduce friction, and make sure nothing slips through the cracks. Let’s connect!

Experience

Space rocket digital

Finance Manager

Oct 2024 – Present · 1 yr 5 mos · Remote

As the Account Manager, I serve as the primary liaison between clients and the agency, responsible for understanding client objectives, ensuring project alignment, and maintaining high levels of satisfaction and trust.

Customer SupportAccount ManagementFinancial ReportingClient Communication