Sujeet Mandal

Business Development Executive

Pune, Maharashtra, India5 yrs 10 mos experience

AI EnabledAI ML Practitioner

Key Highlights

1+ years of hands-on data analysis experience.
Expert in transforming raw data into actionable insights.
Strong customer-first mindset developed at Amazon.

Stackforce AI infers this person is a Data Analyst with a focus on Business Intelligence and Customer Experience in the SaaS industry.

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Skills

Core Skills

Data AnalysisData VisualizationCustomer Experience

Other Skills

Applied MathematicsArtificial Intelligence (AI)AutomationBig Data AnalyticsBusiness AnalysisBusiness Analysis Planning & MonitoringBusiness AnalyticsBusiness Intelligence (BI)Business RequirementsCC (Programming Language)C++Cloud ComputingConfiguration ManagementCorporate Social Responsibility

About

🔍 Trying to turn raw data into real-world impact — one dashboard at a time. Results-driven Data Analyst with 1+ years of hands-on experience in data collection, transformation, and visualization using tools like Power BI, Excel, and SQL. Armed with a Master’s degree in Data Science & Big Data Analytics, I blend solid academic grounding 🎓 with real-world application to deliver insights that fuel smarter business decisions. 📊 From transforming raw data at Trailytics and Nefeli Marketing Solutions into actionable dashboards, to developing a sharp customer-first mindset during my time at Amazon and ITCube, I’ve worn multiple hats — analyst, mentor, SME, and temporary team lead. 🧠👥 What sets me apart? A curiosity-driven mindset, a love for solving complex problems, and an eagerness to always keep learning. Whether it's crafting predictive models or spotting patterns in a sea of numbers, I thrive on making sense of chaos and delivering clarity. 💡 When I’m not exploring datasets, you’ll find me sipping chai ☕ and reconnecting with nature 🌿 — because balance is part of the process. 🚀 Let’s drive insights together and make data work for success!

Experience

5 yrs 10 mos

Total Experience

2 yrs 5 mos

Average Tenure

1 yr

Current Experience

Am infoweb

Data Specialist & Configuration Analyst

May 2025 – Present · 1 yr · Pune, Maharashtra, India · On-site

Working as a Data Specialist & Configuration Analyst at AM Infoweb, managing and configuring healthcare data systems to ensure accuracy and efficiency.
Configuring and maintaining a high volume of provider records weekly, ensuring 99% data integrity across client platforms.
Using SQL, Excel, and Power BI for analyzing data, validating configurations, and generating performance and process improvement reports.
Contributing to seamless system operations by transforming data into actionable insights for internal teams and client deliverables.

Microsoft ExcelpowerbiConfiguration ManagementBusiness Analysis Planning & MonitoringMicrosoft SQL ServerProject Management+4

Trailytics

Trainee Analyst

Jun 2024 – Oct 2024 · 4 mos · Remote

As a Trainee Analyst I gained hands-on experience in data analysis and reporting.
Built interactive dashboards using Power BI, performed data manipulation with Excel and Python, and wrote queries in SQL for data extraction.
Supported business decision-making by turning raw data into actionable insights.

Microsoft Power BIMicrosoft ExcelSQLPython (Programming Language)Machine LearningData Analysis+1

Nefeli marketing solutions

Data Analyst Intern

Sep 2023 – Mar 2024 · 6 mos · Pune, Maharashtra, India · Hybrid

Worked as a Data Analyst Intern at Nefeli Marketing Solutions, supporting marketing analytics and campaign performance tracking.
Used Excel and SQL to clean, analyze, and visualize campaign data, identifying key trends and insights.
Assisted in building reports and dashboards that informed data-driven marketing strategies.

Microsoft Power BIMicrosoft ExcelMicrosoft PowerPointPython (Programming Language)PostgreSQLData Analysis+1

Amazon

Virtual Customer Service Associate

Oct 2020 – Jul 2023 · 2 yrs 9 mos · Remote

Worked as a Virtual Customer Service Associate at Amazon, resolving customer issues with a focus on efficiency and quality.
Took on additional responsibilities as a temporary team lead and Subject Matter Expert (SME), mentoring peers and ensuring process adherence.
Leveraged data insights to improve support metrics and identify patterns, building a foundation in customer-focused analytics.

Customer Relationship Management (CRM)Microsoft ExcelGoogle SheetsCustomer ExperienceData Analysis

Itcube solutions pvt. ltd.

Customer Service Representative

Jan 2018 – Feb 2020 · 2 yrs 1 mo · Pune, Maharashtra, India · On-site

Worked as a Customer Service Representative at ITCube, handling client queries and ensuring timely resolution with high customer satisfaction.
Communicated effectively across channels to support customer needs and maintain service quality standards.
Developed strong problem-solving and data logging skills, contributing to process improvements through trend analysis and feedback tracking.

Microsoft ExcelGoogle SheetsCustomer SupportCustomer Relationship Management (CRM)Customer Experience