Jul 2021 – Aug 2021 · 1 mo · Bengaluru, Karnataka, India

Apr 2020 – Jun 2021 · 1 yr 2 mos · Bengaluru, Karnataka, India

• Conduct extensive user interviews and research
• Conduct SWOT and competitive analysis before MVP product launch and subsequent product improvements
• Create product framing / requirement document
• Create Go-to Market strategy for shipping new product features
• Carry out A/B testing of features and share results with stakeholders
• Reviewing the designs in Zeplin, Whimsical and Figma
• Create user stories in JIRA
• Increased MAU and DAU by 15% by introducing new onboarding strategies
• Increased TPV from 300K USD to 1M USD per month in 5 months
• Maintain product and sprint backlog
• Create product metrics by writing SQL queries and passing on the suggestions and insights to the stakeholders
• Create customer release notes for product launch

Feb 2020 – Apr 2020 · 2 mos

Mar 2019 – Feb 2020 · 11 mos

• Project 3: Identity Check Services Product Domain
• Roles and Responsibilities:
• Responsible for gathering client requirements at client location in UK and participation in business expansion discussion to leverage client product features
• Understand the product ecosystem and help the client in identifying the areas of growth and sustainability.
• Help the client in formulating product roadmap and improve product features
• Follow all the Sprint ceremonies – Sprint Planning, Retro, Kick-off, Daily stand-ups
• Cross-Functional Engagements
• Roles and Responsibilities:
• Create CXO level presentations
• Heavily involved in Pre-Sales activities across India and Europe regions – Document preparation, Scope Management, SOW, Staffing, Cost approach etc.
• Conduct interviews for the positions of Pre-Sales Consultant, Project Manager and Business Analyst

Feb 2019 – Mar 2019 · 1 mo

• Gather client requirements
• Understand the product ecosystem and help the client in identifying the areas of growth and sustainability
• Help the client in creating product roadmap
• Created BRD and user stories
• Tools used : YouTrack, MS Office Suite

May 2018 – Feb 2019 · 9 mos

• RapidValue Solutions is a leading provider of end-to-end mobility solutions to enterprises worldwide. Armed with a team of 200+ experts in mobility consulting and application development, along with experience delivering over 350 projects in mobility, we offer a range of services in mobility across industry verticals.
• Tools Used: JIRA, Confluence, Slack, OpenOffice, MS Word, Excel and PowerPoint, Postman, Creately, YouTrack, Invision, MarvelApp, Microsoft Teams, Zoho
• Documentations: Business Requirement Document, Product Requirement Document, Functional Design Document, Project Plan, Project Tracker, Weekly Status Reports, Resource Planner, Traceability Matrix, etc.
• Project 1: Insurance Domain
• Roles and Responsibilities:
• Conducted requirements gathering / elicitation process by meeting project stakeholders.
• Evaluated information from multiple sources and identified gaps, reconciled conflicts and decomposed high-level requirements into details.
• Daily stand up discussions and report sending to stakeholders.
• Carried out User Acceptance Testing and also Unit testing with developers
• Project 2: Media and Entertainment Domain
• Roles and Responsibilities:
• Responsible for creating wireframes, BRD and FRD based on the requirement elicitation sessions with the client team for both Android and iOS mobile application.
• Conducted Sprint demonstrations and UAT for the project with client team
• Co-ordinated with testing team for bug detection and application flow testing.

Nov 2013 – Apr 2017 · 3 yrs 5 mos · Kolkata,West Bengal

• Professional Experience :-
• Provided support and worked on enhancements for tools provided by UK’s largest airline.
• Acted as a change coordinator, representing the project in various CAB (Change Advisory Board) meetings which involved client handling and new business inflow. Led a team of 7 associates.
• Designated as SPOC for mentoring 8 new trainees, providing knowledge transfer on domain and process.
• Experience of direct client and vendor interaction on various issues including knowledge transfer and escalations.
• Automated business systems via system enhancements and upgrades; conducted requirement and impact analysis, issue resolution, and testing. Improved efficiency by 40%.
• Involved in creating and updating BRD and SRS documents for the project working closely with business analysts.
• Worked with onsite project leads in preparing RFPs for new and existing project towers.
• Professional Accolades :-
• Demonstrated outstanding application management, receiving “Cognizant Kudos award” from the portfolio manager of Client.
• Won ‘Icon of the Quarter’ award in Cognizant for Q3 2016