Krity Sharma

Operations Associate

Gurugram, Haryana, India5 yrs 9 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Expert in Process Excellence and Data Analysis.
  • Led development of innovative Generative AI tools.
  • Proven track record in operational improvements.
Stackforce AI infers this person is a Data Analytics and Process Optimization expert in the Technology sector.

Contact

LinkedIn

Skills

Core Skills

Process ExcellenceData AnalysisGenerative Ai

Other Skills

AutoCADCanvaDatamineFinancial AnalysisHuman Resources (HR)IT Business AnalysisLean Six SigmaMicrosoft ExcelMicrosoft OfficeOperational ImprovementsOperations ManagementQuality TransformationRecruitingSix Sigma Green BeltStatistical Data Analysis

About

With an MBA in Data Analytics and Operations, I am highly inclined towards Process Optimisation and Restructuring, Business and Data Analysis, Artificial Intelligence and Gen AI. Currently, my role at Cognizant as a PEX Consultant entirely aligns with my interest as I grow in the domain working around my keen interests.

Experience

Cognizant

2 roles

Manager - Business Transformation

Jul 2025 – Present · 8 mos · Gurugram, Haryana, India · Hybrid

Senior Business Analyst

May 2023 – Present · 2 yrs 10 mos · Gurugram, Haryana, India · Hybrid

  • Highly effective PEX (Process Excellence) Consultant with a proven track record of driving impactful operational improvements within a global technology and advertising leader. I specialise in optimising workflows for large-scale teams (200+ FTEs), across multiple languages and locations. Key achievements include leading the end to end development of a GenAI powered internal tool with chatbot functionality, defining crucial matrix linked to business priorities and spearheading a quality transformation initiative that significantly boosted CSAT. Passionate about leveraging data and innovation to enhance operational efficiency and deliver exceptional results.
Process ExcellenceGenerative AIData AnalysisOperational ImprovementsWorkflow OptimizationQuality Transformation

Mahindra logistics

E-commerce intern

Apr 2022 – Jun 2022 · 2 mos · Bengaluru, Karnataka, India

Hindustan zinc

Operations Executive

Jul 2018 – Jun 2021 · 2 yrs 11 mos

Csir - national institute of oceanography

Project Intern

May 2017 – Jul 2017 · 2 mos · Goa, India

Education

Indian Institute of Management Sirmaur

Master of Business Administration - MBA

Jan 2021 – Jan 2023

Indian Institute of Technology Bhubaneswar (IIT Bhubaneswar)

Master of Science - MS

Jan 2016 – Jan 2018

Cotton University

Bachelor of Science - BS

Jan 2013 – Jan 2016

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