Nov 2021 – Oct 2024 · 2 yrs 11 mos

• Leading client engagements in the private equity performance improvement space, with a focus on service sectors. Select engagements include
• Business plan development for a denims wear brand focused on defining growth strategy and estimating gross margins and profitability across LFS, Retail, E-commerce and Distribution channels for the next 3 years
• Post merger integration support for the 2nd largest Indian healthcare chain focused on
• > Organization integration including org structure, headcount, policies and communication; identified and executed significant synergy savings
• > IT integration PMO for integration of infrastructure, patient applications, HIS and ERP

Nov 2017 – Dec 2021 · 4 yrs 1 mo

• Worked with private equity and portfolio companies on multiple operational diligence and performance improvement projects including cost reduction, process improvements and working capital optimization. Sector experience includes retail (single, multi brand and omni channel), financial services and manufacturing. Examples of work done include:
• Performance improvement for a global sportswear brand, focused on demand planning, range architecture, allocation & replenishment and retail operations improvement
• Performance improvement for an Indian value retailer including store rationalization and liquidation of excess/ slow moving inventory
• Sourcing optimization for a die casting manufacturer through alternate vendor identification for non metal sourcing, identifying significant savings potential
• Operational due diligence for an omni channel retailer focused on assessment of robustness of demand planning, sourcing and allocation processes for both private label and brands across product categories
• Carve out diligence to help a global PE fund acquire the housing finance division of a large Indian financial institution, with specific focus on branch network design, Human Resources and other shared services
• Cash management and cashflow prioritization based on operational requirements for a Hospital admitted under the Insolvency & Bankruptcy Code, 2016

Jun 2015 – Oct 2017 · 2 yrs 4 mos

Dec 2013 – Mar 2015 · 1 yr 3 mos · Ahmedbad

Jul 2012 – May 2013 · 10 mos

• Responsibilities:
• 1. Understood client requirements and built a solution design to answer client specific sourcing needs and ensure alignment of deliverables to the client’s high level business goal.
• 2. Analyzed the sourcing of IT services category in depth – including the service portfolio of suppliers, supplier segmentation, market positioning and best practices in vendor engagement, pricing and contracting. Consistently tracked new trends and developments in the IT services category and identified crucial shifts in service focus, technology and regulations that impact sourcing.
• 3. Suggested various cost saving and process improvement opportunities to clients, in order to help them leverage new technologies and delivery models in the IT services market. As part of this initiative:
• Analyzed the impact of cloud “as a Service” model on procurement of various IT services – including application development, IT infrastructure and disaster recovery services.
• Analyzed the opportunities in offshoring IT services to low cost/best cost countries in APAC, EMEA and Latin America. This included understanding the service focus areas/strengths, benefits and risks of each of these offshore locations.
• 4. Presented procurement solutions to stakeholders (Category managers/CPOs from Fortune 500/100 organizations) over a review call and offered clarification to queries regarding the report.
• 5. Worked on the IT billing rates cost model to understand the actual cost structure of suppliers. This required an in-depth understanding and analysis of salaries, overheads and margins of suppliers across countries. This also involved understanding the cost drivers for billing rates such as macro-economic conditions, skill availability and the IT industry competitiveness in the specific region.

Jun 2011 – Jun 2012 · 1 yr

• Responsibilities:
• 1. Feature Ownership - New and Existing features:
• a. Understood user requirements and participated in discussions with Product Managers/Developers to determine impact of new features on the existing product
• b. Developed test scenarios for new features in the product - this includes Build Verification, Smoke, Functional, User Interface and Scenario test cases
• c. Executed test scenarios for new/existing features (regression) in the product - this includes Smoke, Functional, User Interface, Corner Case and Scenario test cases
• d. Identified bugs through test scenario execution and adhoc testing, recorded the defects and offering clarifications to developers/Product Managers in case of difficulty in reproducing the defect.
• e. Verified the resolved bugs, tested related areas in the product to avoid regression defects and closed the defect, once resolved.
• f. Streamlined old test cases and introduced new test scenarios that included complex workflows across features in the product
• 2. Tested old production issues/customer reported bugs to eliminate re-occurrence of the issues in new builds delivered to the customer
• 3. Was an active participant in brainstorming sessions held across features to identify different workflows/scenarios and cross-feature impacts
• 4. Took up the role of SCRUM Master for a team of over 20 members (for a duration of 2-3 months). The team was spread across manual testing, automation and build & deployment domains. As part of this role, organized daily stand up meetings to track the day-to-day tasks, ensure tasks are closed on time and discuss impediments to completing the assigned tasks. Also, documented the task details and sent an email to all members in the team on an everyday or alternate day basis