Deepanshu Verma

Operations Associate

Canada5 yrs 10 mos experience

Highly Stable

Key Highlights

Over 11 years of managerial experience in QSR.
Proven track record in maximizing customer satisfaction.
Strong leadership and conflict resolution abilities.

Stackforce AI infers this person is a Customer Service and Hospitality Management expert with extensive experience in the QSR industry.

Contact

Skills

Core Skills

ManagementCustomer Service

Other Skills

CateringCommunicationConflict ResolutionCost ReductionCustomer SatisfactionCustomer Service StandardsDistrict ManagementEnglishFoodFood and Beverage OperationsHospitalityHospitality ManagementHotel ManagementLeadershipMarketing

About

Knowledgeable and dedicated Customer Service Representative with extensive experience in hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain Customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. QSR managerial Experience from last 11 years.

Experience

A&w food services of canada inc.

Area Manager

Sep 2023 – Present · 2 yrs 6 mos · Canada · Hybrid

Setting sales targets, Maximizing sales and profitability, Providing team with a stimulating and supportive environment, Maintaining and increasing standards of customer service, Controlling the training and development of management and staff.

Sales Target SettingSales MaximizationCustomer Service StandardsTraining and DevelopmentManagementCustomer Service

Kfc and taco bell canada (yum! brands subsidiary)

Area Manager

Jan 2018 – Aug 2023 · 5 yrs 7 mos · Ontario

Experienced Multi-Unit Restaurant General Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Nine Years of progressive leadership experience.

Cost ReductionProductivity IncreaseCustomer SatisfactionLeadershipCommunicationConflict Resolution+2