Jan 2010 – Dec 2020 · 10 yrs 11 mos · Bangalore

•  Responsible for managing Spares Order Management function and drive interaction with customers and service representatives to handle a variety of pre-sales or post-sales service functions
• o Providing timely transactional support of Customer Orders and customer consignment orders
• o Order management support for all relevant spares order types that originate from regions during their business hours
•  Objective is to plan and procure the right material, at right time, in right quantity from right Source and provide sourcing solutions and material support to our clients
•  Ensuring selection of right vendors for the Requested Materials by customer / Plant & ensure Correct and Timely procurement of required materials
•  Responsible for administrating purchase requisitions to purchase order creation process using SAP module.
•  Follow up with vendor representative, buyers to get an update on delivery schedule, shipping tracking details from vendor
•  Demand planning and inventory management of the materials
•  Preparing Daily status reports, pending orders, ageing lists, over dues etc.
•  Order Creation (also called GATP) runs in real time when an order is created. It determines the part number, source plant, and commits dates for orders
•  Back Order Processing (BOP) is a daily (M-F) batch job that re-calculates and updates the confirmed dates in the order based upon any changes in global supply and demand.
•  Material extension from reference plant to the requested plant either by batch upload or single part extension. Maintaining MM record in different storage location as per the requirement
•  To lead my shift team, and to take care of work load allocation and escalations
•  Mentoring team member on all activity and empowering them with best practices.
•  Perform quality check on orders & transactions performed by team members daily to achieve 100% compliance

Mar 2007 – Dec 2008 · 1 yr 9 mos · Bangalore

•  Design and developing the database MS-Access database.
•  Troubleshooting the database errors and Designing SQL queries
•  Data Extraction, Data Manipulation, Data Analysis, importing, cleaning transforming and validating data.
•  Provide data driven analysis of business process to improvements in the customer focus, efficiency, accuracy and effectiveness of these process
•  Implement and analysis data to create daily, weekly monthly and quarterly reports
•  Visualize data in charts, graphs and tables.
•  To provide reporting and charting detail for adhoc reports as needed
•  Database support providing the customers at necessary time.