S

Sre Varshan B V

Project Manager

Cincinnati, Ohio, United States10 yrs 6 mos experience
Highly Stable

Key Highlights

  • Proven expertise in project management and customer relationship.
  • Strong background in data management and technical support.
  • Exceptional communication skills with a focus on customer satisfaction.
Stackforce AI infers this person is a Customer Service and Data Management professional with strong project management capabilities.

Contact

Skills

Core Skills

Project ManagementCustomer Relationship Management (crm)Research SkillsData EntryCustomer-focused ServiceCustomer Satisfaction

Other Skills

BPOCall CentersComputer LiteracyCustomer ExperienceCustomer InteractionCustomer ServiceCustomer Service RepresentativesCustomer SupportDell ComputersInformation TechnologyInterpersonal SkillsJavaMicrosoft ExcelMicrosoft WordNetworking

About

Ambitious, hardworking individual with broad skills and experience in Data Management. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure. My key strengths are strong communication skills and a passion for delivering exceptional customer service.

Experience

Granite america

Project Manager

Jan 2025Present · 1 yr 2 mos · Cincinnati, Ohio, United States · On-site

Customer Service RepresentativesCustomer Relationship Management (CRM)Post-Sales SupportProject ManagementQuality Control

Freelance

Online Content Moderator

Dec 2021Present · 4 yrs 3 mos · Remote

  • Content Moderator for RAW Community photography pages on Vero - True Social. Administrator for Architecture Community page on Vero - True Social.
Research Skills

Amazon

Machine Learning Data Associate II

Oct 2016May 2021 · 4 yrs 7 mos · Chennai Area, India

Research SkillsData EntryTypingProblem Solving

Sitel , osp for dell

SME (Subject Matter Expert)

Apr 2014May 2015 · 1 yr 1 mo · Chennai Area, India

  • Assisting teams in escalations, resolutions and in transition phase.
  • Handled 6 Transition Teams.
Customer-Focused ServiceCustomer SatisfactionResearch SkillsCustomer InteractionPhone EtiquetteComputer Literacy+2

Sitel

2 roles

RE (Resolution Expert)

Feb 2014Apr 2014 · 2 mos

  • Outbound calls for technical assistance and OS troubleshooting (Windows - Dell Laptops, Dell Tablets)
Customer-Focused ServiceCustomer SatisfactionResearch SkillsCustomer InteractionPhone EtiquetteComputer Literacy+2

CSP (Customer Service Professional)

Jun 2013Jan 2014 · 7 mos

  • Inbound Calls for Technical Troubleshooting for DELL laptops.
Customer-Focused ServiceCustomer SatisfactionCustomer InteractionPhone EtiquetteComputer LiteracyTyping

Zeds pvt. ltd.

Summer Intern

May 2012Jun 2012 · 1 mo · Chennai Area, India

  • Training on Computer Networking

Education

SRM University

Bachelor's Degree — Electronics and Communications Engineering

Jan 2009Jan 2012

PSG Polytechnic Institute

Diploma in Computer Science Engineering — Computer Science

Jan 2007Jan 2009

SRV Higher Secondary School

High School — Computer Science

Jan 2005Jan 2007

YMCA BMM Higher Secondary School

High School — Computer Science

Jan 1995Jan 2005

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