Himanshu Singh

Software Engineer

Delhi, India3 yrs 9 mos experience

Key Highlights

Achieved 20% NPS increase through innovative backend solutions.
Reduced SLA by 50% with automated claim processing.
Revamped critical insurance processes for enhanced transparency.

Stackforce AI infers this person is a Backend Developer with expertise in Fintech solutions.

Contact

Skills

Core Skills

Backend DevelopmentProcess Improvement

Other Skills

Assessment Bird Eye ModuleBack-End Web DevelopmentBootstrapC (Programming Language)C++Cascading Style Sheets (CSS)Claim AutomationClaim Tracking ModuleExpress.jsFront-End DevelopmentFront-end DesignHTMLHTML5HibernateJPA

About

With a solid foundation in Mathematics and Computer Science from Delhi Technological University, my journey at Acko has been a testament to my commitment to using technology to simplify and enhance the insurance experience. As an SDE2, I've led the development of Acko's Claim Tracking and Automation, resulting in a significant 20% NPS increase and halving the SLA, proving my prowess in backend development with tools like SQS and PostgreSQL. My approach is rooted in strategic innovation, as demonstrated by my successful redesign using a "strategy-factory design pattern hybrid" to revamp the Dialup flow. This initiative not only showcases my technical skills but also emphasizes my dedication to continuous improvement and process transparency, aligning with Acko's mission to deliver seamless insurance solutions. C++ | Java | Javascript | DSA | Git/Github HTML | CSS | React | Redux | Bootstrap | Typescript Express | Nodejs | Springboot MongoDB | SQL | Redis

Experience

Inmobi advertising

Sde2

Dec 2024 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

Acko

3 roles

SDE2

Apr 2024 – Dec 2024 · 8 mos · Bengaluru, Karnataka, India

Building Acko-Garage

SDE1

Jun 2022 – Jun 2024 · 2 yrs · Bengaluru, Karnataka, India

Achieved a 20% NPS increase and ~1.2 avg. callbacks mark by redesigning and Developing the Claim Tracking Module. Also, enhanced Process Transparency by building the Assessment Bird Eye Module.
Anchored and Implemented Claim Automation by “Rule-based” Configurable Automated Document Admissibility and Instant Settlement Approval and Payout which reduced the SLA by 50%.
Identified the shortcomings of the Dialup approach and revamped the flow using “strategy-factory design pattern hybrid” with the help of pluggable dialup strategies.

Claim Tracking ModuleAssessment Bird Eye ModuleClaim Automationstrategy-factory design pattern hybridBackend DevelopmentProcess Improvement

Backend Intern

Jan 2022 – Jun 2022 · 5 mos · Bengaluru, Karnataka, India

Contributed to Claim Tracking Module Revamp and was responsible for fixation of production issues

Publicis sapient

SDE Intern

May 2021 – Jul 2021 · 2 mos · Bengaluru, Karnataka, India

Explored the inner working of AEM and Adobe Campaign.
Automated testing of the email campaign of one of the clients using Selenium & JAVA Mail API.
An email with the given subject is fetched by looping over Specific Numbers of the latest emails only.
The HTML & Data of the EMail is tested by comparing it with data queried from the Pipe Delimited Text File.

Awesome enterprises private limited

Frontend Developer

Jun 2020 – Jan 2022 · 1 yr 7 mos · Jaipur, Rajasthan, India

Built the frontend of the Social Media Management Platform from scratch.
Built Atomic components to be used in other products as well with proper structuring and documentation.
Built Design Component Library for the firm.
Built the Home page of the website having URL-based dynamic data injection from a data file.

Google developer student clubs dtu

Developer

Mar 2019 – Jun 2021 · 2 yrs 3 mos · Delhi

Worked at the position of Web Development Co-Lead at DSC DTU. Being there, I have helped in organizing GTech Week and other Workshops and given live lectures at those events.