JD Bodh

Operations Associate

Jammu, Kashmir, India5 yrs 11 mos experience

Highly Stable

Key Highlights

Proven track record in driving sales performance.
Expertise in talent acquisition across multiple industries.
Strong leadership in managing cross-functional teams.

Stackforce AI infers this person is a skilled manager in the gemstone industry with expertise in sales and recruitment.

Contact

Skills

Core Skills

Sales OperationsRecruitmentTalent AcquisitionSales

Other Skills

AdministrationAdvertisingBusiness DevelopmentCV MakingCandidate SourcingCanvaClient RelationsCold CallingCollaborationCommunicationCustomer Relationship Management (CRM)Customer ServiceData AnalysisData EntryDatabases

About

I am an experienced Manager at Pramogh, where I play a key role in driving business operations, team performance, and overall growth in the gemstone industry. With a strong background in sales, customer service, and recruitment, I work closely with cross-functional teams to ensure seamless business processes and achieve strategic objectives. In my role, I oversee the sales and support teams, manage recruitment efforts, and collaborate with content, SEO, social media and marketing teams to execute effective strategies. I am passionate about improving customer satisfaction, optimizing internal workflows, and leveraging data to inform decision-making. At Pramogh, my focus is on delivering results through effective leadership, collaboration, and a commitment to excellence. I am constantly striving to enhance team performance and contribute to the continued success of the business.

Experience

Pramogh

Manager

Aug 2023 – Present · 2 yrs 7 mos · Jammu, Jammu & Kashmir, India · On-site

As a Manager at Pramogh, I am responsible for overseeing multiple key areas of the business to drive growth and operational efficiency. My role includes managing sales and customer service teams, driving sales performance, and ensuring high levels of customer satisfaction. I lead the recruitment process, collaborate with cross-functional teams, and contribute to Pramogh’s growth in the gemstone industry.
Key Responsibilities:
Leading the sales and support teams, ensuring targets are met, and fostering a collaborative environment.
Managing customer relations, resolving issues, and maintaining a focus on delivering excellent customer experiences.
Collaborating closely with content, SEO, and marketing teams to develop and execute strategies that enhance brand visibility and drive business growth.
Analyzing sales and order data to identify trends and inform decision-making, ensuring continuous improvement in performance.
Overseeing HR processes, including recruitment and onboarding of new employees, contributing to the growth and success of the team.
Focused on results and operational excellence, I work to ensure that Pramogh consistently delivers high-quality products and services to its customers.

Sales OperationsCustomer Relationship Management (CRM)Business DevelopmentRecruitmentTeam ManagementData Analysis

Aatish management consultants (opc) pvt ltd

2 roles

Senior Talent Acquisition Associate

Promoted

Feb 2022 – Jul 2023 · 1 yr 5 mos

In my role at Aatish Management Consultants, I managed end-to-end recruitment processes while handling a team focused on sourcing and placing top talent in key industries, including IPR (Intellectual Property Rights), IT, and HORECA (Hotel, Restaurant, and Catering). I played a critical role in developing recruitment strategies, ensuring that we consistently met client needs with high-quality hires.
Key Responsibilities:
Leading and mentoring a recruitment team to efficiently handle full-cycle recruitment for positions in IPR, IT, and HORECA sectors.
Collaborating with hiring managers to understand the specific staffing needs of each industry, crafting customized recruitment strategies.
Sourcing, screening, and interviewing candidates across multiple channels, ensuring a strong talent pipeline.
Managing team performance, setting targets, and driving recruitment efforts to meet deadlines and client expectations.
Conducting candidate assessments and managing the interview process to ensure a positive experience for both candidates and clients.
Maintaining candidate databases and overseeing the recruitment workflow, ensuring smooth coordination and successful placements.
Onboarding new hires and ensuring smooth transitions into their roles, while continuously improving the recruitment process for efficiency and quality.
Focused on team leadership and client satisfaction, I ensured that we not only met but exceeded the recruitment goals, delivering the best talent across various industries.

Talent AcquisitionRecruitment StrategiesSourcingScreeningInterviewingClient Relations+1

Executive Assistant

Mar 2020 – Feb 2022 · 1 yr 11 mos

Design and update job descriptions
Source potential candidates using various tools viz. Job Portals (like LinkedIn, Indeed, Naukri.com etc )
Craft recruiting emails to attract passive candidates
Screen incoming resumes and application forms
Interview candidates (via phone, video and in-person)
Creating new job openings creative
Advertise job openings on company’s careers page, social media, job boards and internally
Provide shortlists of qualified candidates to hiring managers
Send job offer emails and answer queries about compensation and benefits
Collaborate with managers to identify future hiring needs
Act as a consultant to new hires and help them onboard

Job DescriptionsCandidate SourcingInterviewingOnboardingCollaborationRecruitment

Big bazaar - future retail

Sales Executive

Feb 2020 – Mar 2020 · 1 mo · Jammu & Kashmir, India

Meeting sales targets and achieving revenue goals
Providing excellent customer service and building strong relationships with customers
Assisting customers in selecting and purchasing products
Handling customer inquiries and resolving any issues or concerns
Maintaining the showroom's appearance and ensuring products are properly displayed

SalesCustomer ServiceProduct Knowledge