Samikshya Das — CEO
Results-driven Customer Success Professional with 7+ years of experience in Quality Assurance, Sales, and Process Optimization. Adept at process auditing, workflow improvement, team leadership, and cross-functional collaboration. Proven ability to streamline operations, enhance productivity, and drive continuous improvement to align with business goals. Skilled in optimizing customer journeys, increasing retention, and fostering long-term client relationships.
Stackforce AI infers this person is a Customer Success professional with expertise in Quality Assurance and Operations Management.
Location: Gurugram, Haryana, India
Experience: 8 yrs 8 mos
Skills
- Project Management
- Operations Management
- Quality Assurance Analysis
- Customer Relationship Management (crm)
- Sales
- Auditing
Career Highlights
- 7+ years in Customer Success and Quality Assurance
- Expert in process optimization and team leadership
- Proven track record in enhancing customer retention
Work Experience
Swageazy
Executive Assistant to Chief Executive Officer (1 yr 1 mo)
Zolo
Manager (4 mos)
Associate Manager (2 yrs 11 mos)
Quality Assurance Specialist (9 mos)
Senior Project Lead Operations (1 yr 7 mos)
Inside Sales Associate (2 yrs)
Education
Graduation at JAGSoM - Jagdish Sheth School of Management
mathematics at USP - Universidade de São Paulo
