Samikshya Das — CEO
Results-driven Customer Success Professional with 7+ years of experience in Quality Assurance, Sales, and Process Optimization. Adept at process auditing, workflow improvement, team leadership, and cross-functional collaboration. Proven ability to streamline operations, enhance productivity, and drive continuous improvement to align with business goals. Skilled in optimizing customer journeys, increasing retention, and fostering long-term client relationships.
Stackforce AI infers this person is a Customer Success professional with expertise in Quality Assurance and Operations Management.
Location: Gurugram, Haryana, India
Experience: 8 yrs 6 mos
Skills
- Project Management
- Operations Management
- Quality Assurance Analysis
- Customer Relationship Management (crm)
- Sales
- Auditing
Career Highlights
- 7+ years in Customer Success and Quality Assurance
- Expert in process optimization and team leadership
- Proven track record in enhancing customer retention
Work Experience
Swageazy
Executive Assistant to Chief Executive Officer (11 mos)
Zolo
Manager (4 mos)
Associate Manager (2 yrs 11 mos)
Quality Assurance Specialist (9 mos)
Senior Project Lead Operations (1 yr 7 mos)
Inside Sales Associate (2 yrs)
Education
Graduation at JAGSoM - Jagdish Sheth School of Management
mathematics at USP - Universidade de São Paulo
