Rumaisa Siddiqua

CEO

Bangalore Urban, Karnataka, India7 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • Over 5 years of experience in Quality Assurance.
  • Expert in process optimization and quality control.
  • Strong background in fintech, e-commerce, and real estate.
Stackforce AI infers this person is a Quality Assurance expert in Fintech and E-commerce sectors.

Contact

Skills

Core Skills

Quality AssuranceProcess ImprovementCustomer ExperienceBusiness DevelopmentCustomer Service

Other Skills

Root Cause AnalysisBusiness Process ImprovementCustomer SatisfactionProcess AuditingOperations ManagementCustomer RetentionDecision-MakingQuality Assurance AnalysisInternal AuditsQuality AuditingEnglishTeamworkMicrosoft PowerPointStrategyData Analysis

About

Results-driven Quality Assurance professional with over 5 years of experience in enhancing operational excellence across the fintech, e-commerce, and real estate sectors. Currently serving as a Quality Auditor at Meesho, I specialize in auditing processes, identifying inefficiencies, and implementing data-driven strategies to improve service quality. With a strong background in Quality Analysis at organizations like Razorpay and NoBroker.com, I have a proven track record of maintaining high standards in fast-paced environments. My foundation in Computer Applications (BCA) allows me to bridge the gap between technical requirements and business objectives. I am passionate about process optimization and dedicated to ensuring the highest level of customer satisfaction through meticulous quality control.

Experience

7 yrs 1 mo
Total Experience
1 yr 5 mos
Average Tenure
2 yrs 7 mos
Current Experience

Meesho

2 roles

Team Lead

Feb 2026Present · 2 mos · Hybrid

Quality Assurance Auditor

Sep 2023Present · 2 yrs 7 mos · Hybrid

Root Cause AnalysisBusiness Process ImprovementQuality AssuranceProcess Improvement

Celtycs outsourcing services pvt ltd

Quality Analyst - RazorPay

Aug 2022Sep 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India · Hybrid

Customer SatisfactionProcess AuditingQuality AssuranceCustomer Experience

Life at ecpl

Quality Analyst

Feb 2022Jul 2022 · 5 mos · Bangalore Urban, Karnataka, India

Customer SatisfactionProcess AuditingQuality AssuranceCustomer Experience

Nobroker.com

Unit lead (Quality Assurance)

Oct 2019Feb 2022 · 2 yrs 4 mos · Bangalore Urban, Karnataka, India

Customer SatisfactionProcess AuditingQuality AssuranceCustomer Experience

Clearwaters inc

Business Development Associate

Jan 2019Sep 2019 · 8 mos

Customer SatisfactionOperations ManagementBusiness DevelopmentCustomer Service

Education

Annamalai University

BCA — Computer Science

Sep 2019Jul 2022

Ghousia Polytechnic For Women

Diploma — Computer Science

Jul 2015May 2018

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