Adyasha Mohapatra

Operations Associate

Kolkata, West Bengal, India11 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in automating payroll processes with 75% error reduction.
Led HR operations across four countries for a global company.
Achieved 40% faster time-to-hire using AI tools.

Stackforce AI infers this person is a SaaS HR Operations Manager with expertise in global payroll and automation.

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Skills

Core Skills

Hr OperationsGlobal PayrollCustomer SupportRecruiting

Other Skills

AdministrationComplianceEmployee EngagementEmployee RelationsEnd to End RecruitingEvent PlanningFinancial OperationsGratuity Fund ManagementHuman Resources (HR)IT Service Management (ITSM)International PaymentsManagementMicrosoft ExcelOffice AdministrationOperations Management

About

Experienced HR Operations Manager driving people strategy across 4 countries at Turbot. Specializing in modernizing HR processes through intelligent automation, data-driven recruiting, and streamlined global payroll systems. Core expertise: Leveraging AI tools to enhance talent acquisition (40% faster time-to-hire), automating payroll processes (reducing errors by 75%), and using people analytics to improve retention. Managing end-to-end HR operations across US, UK, Australia, and India with focus on compliance, employee experience, and operational excellence. Passionate about building scalable HR systems that blend human touch with smart technology to create exceptional employee experiences from onboarding to offboarding.

Experience

Turbot

Operations Manager

Jul 2018 – Present · 7 yrs 8 mos · Sector - V, Bidhan Nagar, North Twenty-Four Parganas Kolkata, WB, 700091 · Remote

At Turbot, I manage end-to-end operations, HR, and finance functions for a fast-scaling global cloud security company with teams across the US, UK, Australia, New Zealand, Canada, Brazil, and India.
Lead HR operations, including recruitment, onboarding, employee engagement, and compliance for 30+ employees worldwide.
Manage multi-country payroll for employees across UK, Australia, and India, ensuring accuracy, compliance, and timely processing.
Oversee vendor management – identifying, negotiating, and maintaining relationships with multiple service providers.
Administer finance operations, including gratuity fund management and international payments (Wise, ICICI, etc.).
Organize and execute global events and annual conferences, coordinating logistics for international team meet-ups.
Drive process improvements to streamline workflows across HR, payroll, finance, and operations.
Partner with leadership on strategic initiatives around company culture, employee well-being, and operational excellence.

Global PayrollHR OperationsEmployee EngagementComplianceOperations ManagementPeople Management+2

Wipro limited

Project Lead

Jun 2014 – Apr 2018 · 3 yrs 10 mos · Pune Area, India · On-site

Managed ticket handling operations on ServiceNow, ensuring timely resolution of employee and client issues.
Conducted quality assurance (QA) reviews of tickets to monitor accuracy, compliance, and service excellence, leading to improved turnaround times and reduced errors.
Handled customer service operations, acting as the escalation point to ensure high satisfaction levels.
Supported recruitment activities, including candidate screening, interview coordination, and onboarding assistance.
Collaborated with cross-functional teams to streamline workflows, enhance customer support processes, and improve service delivery efficiency.
Mentored and guided junior team members, contributing to stronger team performance and service consistency.

ServiceNowQuality AssuranceCustomer SupportRecruitingOperations Management