Raman Arora

CEO

Gurgaon, Haryana, India12 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years in Digital Technology leadership.
Expert in product strategy and digital transformation.
Proven track record in enhancing customer engagement.

Stackforce AI infers this person is a Digital Transformation Leader in the Insurance and E-commerce sectors.

Contact

Skills

Core Skills

Digital TransformationProduct Management

Other Skills

Customer ExperienceGoogle AnalyticsMarket AnalysisMarket ResearchPredictive AnalyticsProduct Road MappingSAS ProgrammingSDLCTestingUser Acceptance TestingUser Experience (UX)

About

With 11+ years of experience in Digital Technology, I specialize in leading product strategy, digital transformation, and customer-centric solutions in the insurance and e-commerce space. As a Product Manager at Axis Max Life Insurance, I drive end-to-end product innovation—leveraging advanced IT solutions and Agile practices to deliver measurable business impact and enhance customer engagement. Previously, I worked with CSC as a Business Analyst, partnering with global clients to design and implement scalable digital solutions. Key Strengths: Product Management | Insurance Domain Expertise | Digital Transformation | Business Analysis | E-commerce

Experience

Max life insurance company limited

6 roles

Chief Manager

Promoted

Oct 2024 – Present · 1 yr 5 mos

Senior Manager

Oct 2022 – Sep 2024 · 1 yr 11 mos

● Digital transformation mindset to solve for customers by analyzing and stitching the broken processes.
● Product coordination within all stakeholders for product vision and strategies.
● Responsible for Competitive Analysis, Gap Analysis, Market Research and define the product-roadmap to develop a customer-centric platform
● Owning the business KPI to help business to achieve goals.
● Re-align business processes to get maximum output for organization growth.
● Responsible for product end to end delivery including measurement of product performance after launch into the market.

Google AnalyticsCustomer ExperienceUser Experience (UX)Market AnalysisDigital TransformationProduct Management

Manager

Promoted

Oct 2020 – Sep 2022 · 1 yr 11 mos

Google AnalyticsCustomer ExperienceUser Experience (UX)Market AnalysisDigital TransformationProduct Management

Deputy Manager

Apr 2019 – Sep 2020 · 1 yr 5 mos

User Experience (UX)Digital Transformation

Assistant Manager

Aug 2017 – Mar 2019 · 1 yr 7 mos

Business Analyst

Dec 2013 – Sep 2015 · 1 yr 9 mos · gurgaon area, india

Perform Requirement Elicitation for functional enhancement projects of life insurance products through focus group sessions, interviews with the stakeholders.
Conduct Impact analysis to understand impact of the business need VS current system behavior using Current System Study technique.
Liaison with impacted stakeholders to perform Requirement Analysis on prioritizing, defining solution approach and finalizing scope of the requirements basis Cost, Time & Risk by conducting Interviews, Meetings with specialized group.
Design Functional Specification with activity/flow diagram for the business requirements.
Provide consultancy, recommendations while creating new business requirement and in Change Control Board meeting highlighting major risk, resource availability, time & cost impact.
Prepare Requirement Management Plan and Traceability Matrix for each release on Resource requirement, Functional Writing & Analysis effort, Time & Cost to be incurred.
Assist QA team in building a comprehensive Testing Strategy & Plan.
Facilitate User Acceptance Testing (UAT) and conduct sessions with stakeholders for approval.
Perform Vendor Management w.r.t. outsourcing project work and resource cost management.

Dxc technology

Associate professional Business Analyst

Sep 2015 – Aug 2017 · 1 yr 11 mos

Requirement gathering through client interaction.
Evaluating vendors.
Working around the constraints posed by legacy systems.
Helping stakeholder teams perform cost-benefit analysis
Engaging appropriate stakeholders throughout the project
Creating alignment between stakeholders from multiple levels of the organization.
Building processes / improving processes / defining processes.
Designing test plans and executing them in lower as well as upper environments.
Achieving positive ROI on projects.
Professional experience across multiple organizations from different industries.