Apr 2024 – Present · 1 yr 11 mos

Feb 2023 – Apr 2024 · 1 yr 2 mos

• As a Salesforce Solutions Consultant at Dotsquares, I specialize in delivering scalable CRM solutions for clients across the US, UK, Australia —helping them drive growth, streamline operations, and maximize their Salesforce investment.
• 🔹 What I Do:
• Design tailored Salesforce solutions using Sales Cloud, Service Cloud, CPQ, Experience Cloud, and Data Cloud.
• Translate business challenges into smart, scalable systems with Apex, Lightning Web Components, Flows, and API integrations.
• Deliver high-impact CRM strategies across industries including financial services, SaaS, healthcare, and retail.
• Guide clients through discovery, architecture, implementation, and user adoption phases.
• Build powerful CRM Analytics dashboards and execute marketing automation using Pardot.
• 🏆 Global Project Highlights:
• US: Integrated Salesforce with Xero & ZoomInfo for a SaaS firm, creating a seamless lead-to-invoice process.
• UK: Delivered real-time sales dashboards using CRM Analytics for a retail client, improving visibility and decision-making.
• Australia: Migrated a healthcare provider’s legacy CRM to Salesforce, boosting data accessibility and user experience.
• Singapore: Launched a multilingual Experience Cloud portal for a service-based company, enhancing partner collaboration.
• 🎓 Certifications (8x Salesforce Certified):
• Administrator | Platform Developer I | CPQ Specialist | CRM Analytics Consultant | Sales Cloud Consultant | Data Cloud Consultant | Pardot Specialist | AI Associate
• 🌍 Passionate about helping businesses worldwide thrive on the Salesforce platform—let’s connect!

Feb 2021 – Present · 5 yrs 1 mo