Furqan Ahmad — Technical Program Manager

#ProgramManager #GenAI #LLM #AgenticAI #PromptEngineering #IntelligentAutomation #OpenAI #AzureAI Strategic and results-oriented leader with deep expertise in intelligent automation, stakeholder engagement, and enterprise transformation. Proven ability to drive innovation, shape profitable delivery portfolios, and influence executive decisions across complex, multi-functional environments. Builds high-performing teams, fosters cross-functional collaboration, and leverages emerging technologies to deliver measurable business outcomes. Recognized for thought leadership in automation strategy, business case development, and digital transformation. • Aligns project goals with client expectations, fostering trust and long-term partnerships while identifying growth opportunities and collaborating with business development to expand service offerings. • Drives enterprise-wide automation strategies aligned with digital transformation goals, championing experimentation with AI, Agentic AI, Azure Cloud, and Power Platform to enhance efficiency and customer experience. • Crafts high-impact automation business cases with clear ROI, advising senior stakeholders on financial modeling, risk mitigation, and strategic alignment. • Leads portfolio-level change initiatives, ensuring delivery within scope, time, and budget, while implementing risk mitigation strategies and continuous improvement practices. • Builds and mentors cross-functional teams, promoting a culture of innovation and accountability, managing talent allocation, performance reviews, and succession planning. • Guides product design and technical decisions across AI, Gen AI, RPA, and analytics initiatives, promoting adoption of emerging technologies and sharing technical knowledge through documentation and training. • Diagnoses and resolves complex issues across technologies, vendors, and client environments, developing sustainable action plans and leveraging organizational resources for strategic solutions. • Oversees financial governance of automation engagements, optimizing revenue and margins, shaping account strategies, and ensuring delivery continuity through leadership development.

Stackforce AI infers this person is a SaaS expert specializing in intelligent automation and digital transformation.

Location: Dallas, Texas, United States

Experience: 22 yrs

Skills

Intelligent Automation
Program Management
Software Solution Development
Project Management

Career Highlights

Led automation strategies delivering over 200 bots.
Expert in intelligent automation and digital transformation.
Proven track record in driving efficiency and innovation.

Work Experience

Capgemini

Intelligent Automation Program Manager (3 yrs 9 mos)

Senior Manager (3 yrs 1 mo)

Manager (3 yrs 11 mos)

HCL Technologies

Technical Manager (8 yrs 9 mos)

MPO Corporation

Senior Software Engineer (1 yr 3 mos)

Fujisawa Softwares

Software Engg. (1 yr 3 mos)

Education

Master of Computer Applications (M.C.A.) at Dr. A.P.J. Abdul Kalam Technical University

Furqan Ahmad

Technical Program Manager

Dallas, Texas, United States22 yrs experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Led automation strategies delivering over 200 bots.
Expert in intelligent automation and digital transformation.
Proven track record in driving efficiency and innovation.

Stackforce AI infers this person is a SaaS expert specializing in intelligent automation and digital transformation.

Contact

Skills

Core Skills

Intelligent AutomationProgram ManagementSoftware Solution DevelopmentProject Management

Other Skills

.NET FrameworkASP.NETASP.NET MVCAgile MethodologiesAgile MethodologyApplication MigrationApplication SupportArtificial Intelligence (AI)Automation SolutionsAutomation StrategyAzureAzure DevOpsBusiness DevelopmentBusiness IntelligenceC#

About

Experience

Capgemini

3 roles

Intelligent Automation Program Manager

Promoted

Jun 2022 – Present · 3 yrs 9 mos

Led the development of automation strategies, roadmaps, and implementation plans to drive efficiency, productivity, and innovation.
Responsible for managing the entire lifecycle of projects, from initiation to completion. This involves defining project scope, objectives, and timelines.
Coordinate with cross-functional teams, manage resources, and ensure projects are delivered on time, within budget, and to the highest quality standards.
Implemented 150+ bots across multiple projects using Agile methodology. Transition projects from vendors & set up maintenance & support models.
Implemented automation using UiPath, Gen AI, Azure, SharePoint, and Power Platform, and accelerated 60% of standard business processes with minimum human intervention.
Led program and successfully delivered projects through intelligent automation, application development, maintenance & support.
Provide expert guidance on selecting, configuring, and optimizing automation platforms, including RPA, AI, and ML solutions.
Act as the primary point of contact for stakeholders, including business leaders, department heads, and end-users.
Led the team of developers, analysts, and other stakeholders involved in the project. This includes providing guidance, and support to ensure team members perform effectively.
Assessment of opportunities, technical feasibility assessment, current state and future state design of business processes, development, UAT, and Prod support.
Utilized various technologies including SPFx, PowerShell, REST API, JavaScript, and jQuery to tailor SharePoint to specific needs. Integrated Nintex workflows and Nintex Forms for streamlined processes.

Intelligent AutomationUiPathGen AIAzureSharePointPower Platform+2

Senior Manager

Apr 2019 – May 2022 · 3 yrs 1 mo

Achieved top-tier efficiency enhancements by meticulously implementing a robust digital automation strategy, leading to substantial cost savings, deployment of over 200 bots, and establishment of automation capabilities across regions.
Grasping business needs, assessing current processes, defining business cases, and crafting workflows to automate manual and repetitive tasks.
Creating comprehensive automation solutions utilizing the UiPath platform and effectively conveying technical concepts and advantages to stakeholders.
Guided the creation of complex automation workflows with RPA, deploying bots that generated over $20 million in value.
Address project issues and bottlenecks proactively, ensuring timely resolution and minimizing their impact on project timelines and deliverables.
Formed a skilled, motivated team with deep domain knowledge and advanced automation and machine learning skills. Their innovative solutions led to the creation of a dedicated group focused on developing cutting-edge platforms and solutions.
Appraisal & Promotion Core committee member in identifying the performance of the right candidates.
Monitor and review team performance to ensure adherence to standards, provide feedback for improvement, mentor and train junior members to fill skill gaps, and coach them in identifying growth opportunities.

UiPathAutomation SolutionsRPAMachine LearningTeam BuildingIntelligent Automation+1

Manager

Apr 2015 – Mar 2019 · 3 yrs 11 mos

Involved in the requirement analysis and due diligence phase from a technical perspective.
Designing and implementing upgrade methodology, SP2013 Farm topology, SharePoint governance, migration technical approach, and solutions.
Responsible for application migration from SP2007 to SP2013 via SP2010. Implemented variations and created country sites through variations. Developed custom workflows, web parts, and User Controls.
Providing solutions to problems and intermittent issues that come during the migration process. Designing and implementing custom tools used for migration.
Undertaken project to break large Content databases, promoted subsites to Site Collections, and migrated to SPO.
Upgraded standalone SharePoint server to a SharePoint Farm and migrated the content
Worked on application development for various departments and developed reusable applications e.g. Access Denied, Site Owners tool, and Site permissions tool. Handled support tickets across the locations/countries.
Led a team of developers responsible for upgrading the custom solutions and handled code review & deployments

SharePointApplication MigrationCustom WorkflowsTechnical SolutionsSoftware Solution DevelopmentProject Management

Hcl technologies

Technical Manager

Jul 2006 – Apr 2015 · 8 yrs 9 mos · Noida, Uttar Pradesh, India

Involved in the requirement analysis and due diligence phase from a technical perspective.
Designing and implementing upgrade methodology, SP2013 Farm topology, SharePoint governance, migration technical approach, and solutions.
Responsible for application migration from SP2007 to SP2013 via SP2010. Implemented variations and created country sites through variations. Developed custom workflows, web parts, and User Controls.
Providing solutions to problems and intermittent issues that come during the migration process. Designing and implementing custom tools used for migration.
Undertaken project to break large Content databases, promoted subsites to Site Collections, and migrated to SPO.
Upgraded standalone SharePoint server to a SharePoint Farm and migrated the content
Worked on application development for various departments and developed reusable applications e.g. Access Denied, Site Owners tool, and Site permissions tool. Handled support tickets across the locations/countries.
Led a team of developers responsible for upgrading the custom solutions and handled code review & deployments