Jan 2023 – Present · 3 yrs 2 mos · Dallas, Texas, United States · On-site

Nov 2019 – Dec 2022 · 3 yrs 1 mo · Dublin, Ohio

• As a leader at Cardinal Health, Inc., a global healthcare services and products company, my team and I have been responsible for driving the modernization of the healthcare industry through the use of advanced technologies and a focus on value-based care. Under my leadership, the organization has undergone a transformation to adopt agile methodologies, product management, and design thinking, as well as building an irresistible developer experience and upskilling the entire organization to be digital. My team and I have also been instrumental in developing and implementing new care delivery models, such as hospital at home, and in solving complex workflow problems in hospitals and physician offices. Additionally, we have led efforts to improve medication access, affordability, and adherence to improve patient outcomes, and have built intelligent supply chain and logistics capabilities for the healthcare industry. Through our efforts, we have inspired the re-imagination of various aspects of the healthcare industry, including the role of pharmacies and the continuum of patient care.

Aug 2018 – Nov 2019 · 1 yr 3 mos

• Provided executive-level leadership with full accountability for all digital transformation initiatives, driving innovation, continuously reinventing core business, and setting new standards by launching new digital products and building lending platform for the automotive industry.

Jul 2016 – Aug 2018 · 2 yrs 1 mo

• Spearhead digital transformation at Capital One, architect core elements for the transformation, build internal technical capability to accomplish goals, and lead the journey from ‘disrupted to disruptor’. Foster a great workplace culture based on the best of Silicon Alley and Silicon Valley.
• Slashed operational costs by 30% and improved productivity by 100% by adopting cloud computing technologies and recreating a culture of Devops (Software development and IT operations) in the organization.
• Minimized dependence on offshore/outsourced teams while developing exceptional technical teams within the company.
• Led the implementation of an agile product development process, which resulted in significant improvements in customer origination and accelerated delivery.
• Spearhead mainframe modernization effort to rebuild core auto servicing capabilities directly on cloud resulting in savings of 40M dollars annually.
• Built the culture of engineering and operational excellence in the organization by modernizing legacy platforms for dealer originations, fulfillment, underwriting, and servicing.

Jan 2015 – Jul 2016 · 1 yr 6 mos

• Oversaw technology transformation from a legacy constraint to an enabling asset for the company and achieved competitive advantage over all other disruptors, innovators, and new entrants in the fast growing and dynamic financial services industry.
• Provided leadership support in the engineering, product design, and build-out of Capital One's flagship product,Auto Navigator. This product furnished industry leading vehicle research and digital lending capabilities. The product helped grow Capital One direct business by 100%, resulting in Auto Navigator becoming the 6th largest subprime lender nationally with a total EBIT of $100M.
• Redefined business models for Capital One in terms of migrating digital products to platforms by externalizingCapital One’s lending APIs to digital dealers such as CarMax, Sonic, VROOM, Shift, and Carvana.
• Transformed product marketing by leveraging fast and big data cloud technologies. Created an omni channel marketing technology platform capable of integrating paid media as well as CRM data and providing a rich set of customer data for analysis, segmentation, targeting, attribution, and personalization.
• Achieved unprecedented success in the implementation of an innovation portfolio that included natural language processing, artificial intelligence (AI), the Internet of Things (IoT), machine learning/big data, and augmented reality.
• Led the build out of Cloud Data Lake for the data analyst and data scientist community. Encouraged data exploration and machine learning using parallel processing databases, Spark, and Amazon services.

Jan 2012 – Jan 2015 · 3 yrs

• Catalyzed new product development and engineering functions for the Plano innovation center (Garage). Directed all activities under the gambit of business architecture, solution architecture, security architecture, big-data, and cloud architecture.
• Designed and led the build out of the Dealer Navigator product for dealer customers to find the best possible financing option and deal structure for the dealer’s inventory, thereby doubling revenues for Capital One auto originations business in conjunction with the direct-to-consumer product (Auto Navigator).
• Led design and build-out of the Home Loans digital lending product, Loan Hub, that provided end-to-end home lending and fulfillment experience from initial shopping, product selection, application, and fulfillment to closing.
• Catalyzed the cloud migration journey for entire auto origination production workloads to AWS. As a part of the Cloud Migration blueprint for Capital One, crafted reference implementations, design patterns, cloud DevOps VPC design, application, security, and infrastructure capabilities.
• Constructed a robust API middleware platform and converted SOAP services to API products. Created a fully automated DevOps platform that improved developer productivity by 30%.
• Conceptualized, designed, and implemented a parallel processing framework using distributed computing, and cloud capabilities to make decisions on 3.4 million vehicles in less than a second. This path breaking capability turned out to be a major disruptor in the auto lending industry.

Nov 2016 – Nov 2019 · 3 yrs · Dallas, Texas

• Corporate Governance, Technology Strategy & Oversight

Nov 2007 – Nov 2011 · 4 yrs · Charlotte, North Carolina

• Held an executive level position in the company and provided leadership support to teams working on service-oriented architecture, business process management, customer relationship management, enterprise portal, business intelligence, and cloud computing technologies. Engaged in providing solution architecture consulting services to the bank's key strategic applications. Undertook accountability and responsibility for reference architecture, solution blueprints, high level design, and technology implementation for Treasury Management, Commercial Lending, and Investment Banking applications. Provided advisory services to the office of Chief Information Officer and supervised the development of policies, procedures, and technical standards for information technology planning and development.
• Led a team of technology experts to formulate an enterprise customer master data repository. This repository provided a complete picture of customers and customer accounts across the Bank of America Merrill Lynch franchise.
• Guided a team of senior technologists and domain architects in their efforts to document business, application, infrastructure, and data architecture, aiming to rationalize the future state and define the architecture roadmap of the bank’s IT assets.
• Instrumental in performing due diligence for the Bank of America Merrill Lynch merger, creating a next generation architecture for the combined organization, and facilitating rationalization of technology and application portfolio.
• Represented Global Commercial, Corporate & Investment Banking CIO organization in Enterprise Technology Oversight. The focus was to ensure governance of the technology implementation process inside the bank. Oversaw remediation of technologies that were not permitted.

Mar 2002 – Jan 2007 · 4 yrs 10 mos

• Designed and implemented technology strategy in addition to standardizing entire IT architecture. Handled IT budget planning process by forecasting demand for computer services, network services and total cost of ownership of IT application portfolio. Initiated Sarbanes - Oxley program office in the organization to ensure compliance of IT applications with the federal regulations. Made immense contribution to Ford Credit's IT control & management system by devising crucial amendments to Control Objectives for Information and related Technology (COBIT) framework. Developed a reference catalog for IT architecture and design patterns and communicated the use of reference library in the delivery organization.
• Guided and trained Technology Delivery Managers to use common framework and shared services, thereby resulting in net savings of $10M annually in contract cost and maintenance effort.
• Architected and led development effort for Route One, a joint venture between Ford, GM and Toyota to create a single platform for credit applications for dealers.
• Formed a strategic alliance with offshore vendors to implement global IT service capability, slashing IT operations cost by 25%.
• Effectively managed a 20-member team of technology associates to design and deliver application solution for timely distribution of incentives and dividends to Ford dealers. The application critically evaluated dealer performance as well as credit ratings, thereby enhancing dealer satisfaction by 20%.
• Enhanced process efficiencies by 20% by undertaking and delivering Six Sigma Greenbelt and Blackbelt reengineering projects of account receivable, dealer loan, and wholesale securitization processes.
• Coordinated with offshore/onshore team to develop mobile solution targeted towards automating business auditing process. This enabled Ford Credit auditors to monitor dealers more frequently and collect receivables owned on Ford inventory resulting in $60M of revenue by its fourth year.

Jan 1997 – Jan 2002 · 5 yrs

• Various software development and engineering roles.