Megha Talwar

CEO

India19 yrs 9 mos experience
Highly StableAI Enabled

Key Highlights

  • Led 65+ digital projects across major Indian airports.
  • Pioneered digital strategy for India's first fully digital airport.
  • Recognized subject matter expert in aviation digital transformation.
Stackforce AI infers this person is a Digital Transformation Leader in the Aviation industry.

Contact

LinkedIn

Skills

Core Skills

Digital TransformationProgram ManagementDigital StrategyInnovationCustomer ExperienceRecruitment

Other Skills

Agile MethodologiesAirlinesAutomationAviationBusiness AnalysisBusiness AnalyticsBusiness StrategyChatbotData AnalysisData AnalyticsDigital AdoptionDigital RoadmappingDigital Technology EvangelistDigital TwinInnovation Development

About

Megha is Head of Digital Transformation Program with more than 65 Digital Projects for 8 Airports in Adani Airports Holdings Ltd. (International & Domestic): 1. Mumbai Airport 2. Navi Mumbai Airport 3. Ahmedabad Airport 4. Lucknow Airport 5. Gauhati Airport 6. Jaipur Airport 7. Mangalore Airport 8. Trivandrum Airport Before Adani Airports holdings Ltd., Megha Talwar’s role as Head of Digital for Digital Strategy, Roadmap and Adoption for first fully Digital Airport of the nation. Digital Experience and Transformation of the whole Airport and Enterprise ecosystem, at the Greenfield: Noida International Airport, (India), Zurich Airport International AG, responsible for Innovation and initiatives to enhance the customer experience, optimize operational efficiency, and improve business performance. Megha leads with 18 years of Aviation Experience with T shaped ninja profile. 🌐 Head of Digital | Digital Transformation Expert 🌐 📈 Leading Digital Strategy, Roadmap, and Adoption for India's pioneering fully digital airport – Noida International Airport, a Zurich Airport International AG. 🚀 Transforming the Airport and Enterprise Ecosystem: Elevating Customer Experience 🛍️ Optimizing Operational Efficiency ⏱️ Enhancing Business Performance 💼 🎯 Specialized in: Digital Transformation Programs 🔄 End-to-End Project Lifecycle Management 📊 Stakeholder Engagement 🤝 Digital Roadmapping 🗺️ Innovation & Digital Strategy 🚀 🤝 Collaboration Across Industries: Tata Group-Level Projects 🌐 Singapore Airlines Initiatives 🌏 Zurich Airport Group Company🌏 🔮 Futurist & Innovator: Augmented Reality & Virtual Reality 🕶️ Internet of Things 🌐 Metaverse 🌌 AI/ML & Computer Vision 🤖 Natural Language Processing 🗣️ 🏆 Awards & Achievements: Top CX Awards 🏅 Subject Matter Expert in Aviation 🛫 Multiple Awards for delivering value 🎖️ 🌟 Mentor & Judge: Singapore Airlines AppChallenge 🚀 Startup Mentorship 🚀 Tata hackathons 🚀 💡 Driving Digitization & Automation in Flight Operations: Microsoft Power Automate (Low Code No Code) 📈 Cost-effective Solutions 📉 Time-Saving Innovations ⏲️ ✨ Passionate about shaping the future of Aviation through Digital Innovation. Industry 4.0 technologies (automation, IOT, artificial intelligence, cognitive computing, big data analytics, digitization, etc.) have the potential to generate a paradigm shift in the Aviation Industry.

Experience

Adani airport holdings ltd

Head Digital Projects

Apr 2024 – Present · 1 yr 11 mos

  • Head of Digital Projects with more than 65 Digital projects in Program Management Office for Adani Airports Holdings Ltd. for 8 Airports in India for Domestic and International operations:
  • 1. Mumbai Airport
  • 2. Ahmedabad Airport
  • 3. Guwahati Airport
  • 4. Mangalore Airport
  • 5. Trivandrum Airport
  • 6. Lucknow Airport
  • 7. Jaipur Airport
  • 8. Navi Mumbai Airport
Program ManagementDigital TransformationStakeholder EngagementDigital Roadmapping

Noida international airport

Head Digital

Dec 2022 – Apr 2024 · 1 yr 4 mos · Innovation

  • Head of Digital Transformation, Digital Experience, Digital Adoption and Digital Strategy by bringing Innovation and Automation for Business Transformation of the whole Airport and Enterprise ecosystem, at the Greenfield: Noida International Airport,DXN (India), A Zurich Airport International Company (Switzerland)
Digital TransformationDigital StrategyInnovationAutomation

Vistara - tata sia airlines ltd.

IT-Digital Centre of Excellence; & Innovation

Jul 2017 – Dec 2022 · 5 yrs 5 mos · Innovation

  • Responsibilities:
  • Driving the IT-Digital Centre of Excellence & Innovation in Vistara
  • Identifying the right programs/projects for Digital Transformation
  • Stakeholder Management- CXOs, Vendor and Business Units
  • End to End Digital Strategy Projects/Program Management
  • Innovation Evangelist, Introducing cutting edge technology with Business units. Lead of Digital Transformation, Digital Adoption and Digital Strategy for Business Transformation of whole Airline and Enterprise ecosystem.
Digital TransformationStakeholder ManagementInnovation

Etihad

Etihad Airways (Abu Dhabi International Airport)

Jul 2014 – Jul 2017 · 3 yrs · Abu Dhabi, United Arab Emirates

  • Responsibilities:
  • Responsible for highest level of Customer Experience and Delight. Ensuring compliance and managing the training and general administrative support activities that ensure the development and welfare of Airlines Staff
  • To enable a consistently superior inflight service to customers on all Etihad flights.
  • Monitor and review the progress of Staff and promote, and give feedback at regular intervals
  • Carry out inflight assessment reviews and audits, to identify under-performing staff for additional training and provide feedback for service process improvement- Audit Flights. Carry out training and development needs analysis based on Customer Experience Analysis.
Customer ExperienceTraining and Development

Indigo (interglobe aviation ltd)

IndiGo Airlines (InterGlobe Aviation Ltd.)

Jul 2006 – Jul 2014 · 8 yrs

  • Responsibilities:
  • Responsible for process of sourcing, attracting, recruiting, interviewing, and onboarding Cabin Crew PAN India for Indigo Airline
  • Liaising with Training department for PHT-Pre-Hire Training batches for potential candidates
  • Liaising with marketing team for advertising about Recruitment drives PAN India, on Facebook, Social media and Newspapers
  • Overall in-charge of payments to Consultants for the candidates on boarded through the consulting firms
  • Brain storming; sourcing and hunting potential candidates and cabin crew retention within the company
RecruitmentTraining

Education

Indian School of Business

Digital Transformation — Digital Transformation

Symbiosis Centre for Management Studies- Pune

Master of Business Administration - MBA — MBA in HR & Operations

Mukand Lal National College

Bachelors of Science - B.Sc. — Bio-INFORMATICS (IT)

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