Jan 2024 – Apr 2025 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

Apr 2022 – Dec 2023 · 1 yr 8 mos · India

• Growth, Payments & Communications:
• Improved traffic to lead conversion for Aakash website from 0.64% to 3.16% by enabling signup-based lead capture
• Improved the lead to admission conversion for the online acquired leads from 8.06% to 12.6 % by creating user exam dashboard, enabling automated comms and automating branch lead nurturing processes on Salesforce
• Launched two new payment methods i.e. E-Nach auto Payments (via Jodopay) and VAN (virtual account number) based payments at Aakash Byju's branches to enable branches move from the manual receipting process at branches to auto receipting for EFT payments.
• Built a centralized platform for all transactional communications across channels e.g., SMS, WhatsApp, Email, PNs
• Enabled branches to send bulk notifications for ad-hoc communications leading to cost savings of 96L per year

Jan 2021 – Apr 2022 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Internally transitioned from Walmart India to Flipkart Wholesale

Jun 2020 – Dec 2020 · 6 mos

Jun 2019 – May 2020 · 11 mos

Apr 2018 – May 2018 · 1 mo

• Roles & Responsibilities:
• Analyzed the activities of the Central Support Team (CST) using VSM to improve productivity
• Studied and Analyzed the Seller Flex model of Amazon.in, and Fulfillment centers for Amazon India
• Proposed the Productivity improvement plan for the CST to achieve 20.15 % increase in productivity

Aug 2015 – Jun 2017 · 1 yr 10 mos

• Roles & Responsibilities:
• C# programming, creating MVCs, writing SQL queries and Stored Procedures, developing Web Services
• Research on unknown topics and providing solutions to the team through proofs of concept

May 2014 – Jun 2014 · 1 mo · Jamshedpur, Jharkhand, India

• Verified and updated the existing process layout of the ATP and Cylinder head on the organization's system software
• Analyzed material flow in the ATP & proposed a new material flow, hence reduced the path travelled by the line feeders by 182.1 m
• Studied the material flow in Cylinder Head area & proposed shifting of MAG line, with the effect of increase in production capacity by 7 units, reduction in throughput time by 69 minutes, decrease in non-value added time by 58 minutes and reduction of 6 man power.

May 2013 – Jun 2013 · 1 mo · Jamshedpur, Jharkhand, India

• Analyzed the ventilating system and air conditioning system for the galvanization line, and temperature conditions inside the chamber.
• Studied & analyzed the functioning and working status of air handling unit and carried out FMEA and FMECA analysis for various parts.
• Brought about reliability improvement of Pot Cellar AHU at CGL2 line through the installation of new fans and air coolers.