Jul 2023 – Feb 2025 · 1 yr 7 mos · Ahmedabad, Gujarat, India · Remote

• Worked closely with founders and leadership to scale the organization, align GTM functions, and drive operational excellence during a period of rapid growth.
• Key achievements include:
• 1. Partnered on company-wide restructuring that delivered 3× growth while reducing burn by 90%.
• 2. Led leadership hiring across sales, customer success, and marketing to build a stronger, more execution-driven organization.
• 3. Fixed ICP–MQL mismatches, improving SQL conversions by 68% and enabling predictable revenue growth.
• 4. Introduced a value-based selling framework, improving win rates, retention, and customer alignment.
• 5. Drove cross-functional cadence and reporting systems for Marketing, Sales, and Customer Success.
• Skills: Business Strategy | Leadership Hiring | GTM Operations | Sales Enablement | Organizational Design | Problem Solving | Cross-functional Leadership | 0 to 1 Intitatives

Aug 2020 – Jun 2023 · 2 yrs 10 mos · Dover, Delaware, USA · On-site

• Founded Miho, an enterprise-grade Learning Management System (LMS) for B2B SaaS companies, enabling scalable customer education and onboarding. Backed by Upekkha, Miho helped early and mid-market SaaS companies improve activation, reduce onboarding time, and strengthen retention through structured learning programs.
• As founder, I led product, GTM, and operations — translating customer pain points into actionable features and building the company from concept to early revenue. Miho was my first hands-on startup experience, where I learned the value of first-principles thinking — questioning assumptions, identifying real problems, and designing simple, scalable solutions rather than adding complexity.
• Key achievements include:
• 1. Raised venture funding from Upekkha Accelerator and validated Miho’s positioning in the SaaS enablement space.
• 2. Designed the product roadmap from 0→1, focusing on enterprise onboarding, customer training, and adoption analytics.
• 3. Closed early customers through founder-led sales, leveraging the SaaSBOOMi and Upekkha networks to secure design partners and initial traction.
• 4. Defined ICP and GTM strategy targeting SaaS firms with >$10K ACV, positioning Miho as a strategic layer within the customer success stack.
• 5. Built the customer education framework that allowed clients to standardize onboarding and measure activation impact.
• 6. Managed a small cross-functional team across product, marketing, and customer success, creating operational cadence and data-driven feedback loops.
• 7. Developed lightweight CRM and helpdesk integrations to increase adoption and retention.
• Miho was where I truly learned how to think from first principles, make trade-offs under constraints, and build alignment between product, GTM, and customer success functions.
• Skills: First-Principles Thinking | Product Strategy | Go-to-Market | Fundraising | Customer Education | Entrepreneurship | Partnerships | Leadership | Sales | Marketing

Jul 2020 – Dec 2021 · 1 yr 5 mos · Remote

• Managed national-scale enablement and marketing programs for enterprise clients like Google, Microsoft, and Intel, driving adoption and engagement through training and outreach.
• Key achievements include:
• 1. Led the Microsoft Innovative Educator Program, training 10,500+ teachers on O365 across India.
• 2. Owned planning, stakeholder communication, and execution for multi-city training and marketing programs.
• 3. Developed performance-tracking frameworks and standardized delivery processes for improved efficiency.
• 4. Strengthened cross-team collaboration and ensured consistent delivery outcomes across projects.
• Skills: Program Management | Stakeholder Management | Client Communication | Operations | Training | Learning & Development | Business Development | Outreach

May 2019 – Jul 2020 · 1 yr 2 mos · Remote

Jun 2018 – May 2019 · 11 mos · Ahmedabad Area, India · Hybrid

• Led the execution of Intel’s nationwide CSR initiative, Ideate for India, in partnership with the Government of India. The program aimed to equip school students with design thinking, digital literacy, and problem-solving skills to create real-world innovations.
• Key achievements include:
• 1. Managed end-to-end program delivery, training 120,000+ students across India in design thinking and digital literacy.
• 2. Coordinated the collection of 5,000+ student idea submissions and the national showcase of 100+ prototypes at Rashtrapati Bhavan, India’s largest student innovation platform.
• 3. Designed and implemented data-driven monitoring systems, improving reporting accuracy, trainer utilization, and learning outcome measurement.
• 4. Partnered with state education departments, NGOs, and Intel CSR teams to ensure smooth execution, financial compliance, and transparent governance.
• 5. Built scalable operational and governance frameworks for multi-state rollout, enabling sustainable education outcomes.
• This role gave me firsthand experience in large-scale program management, stakeholder alignment, and operational governance—skills that later shaped how I approached scaling teams and systems in startups.
• Skills: Program Management | Governance Frameworks | Stakeholder Management | Outreach | Education Program Delivery | Content Creation

Sep 2017 – May 2019 · 1 yr 8 mos · Ahmedabad Area, India · On-site

• Founded TinkerStore, a learning platform curating and distributing skill-based educational kits and maker tools for schools and colleges. The vision was to make experiential, hands-on learning accessible and aligned with India’s growing STEM and NEP-driven education movement.
• Built the company from concept to over ₹2 crore in annual turnover, working with schools, colleges, and educational NGOs to design and deliver structured learning experiences.
• Key achievements include:
• 1. Partnered with 40+ schools and colleges to implement skill-based learning programs through workshops and learning kits.
• 2. Built the entire supply chain, vendor ecosystem, and sales channels to support multi-city delivery.
• 3. Scaled operations rapidly through direct institutional sales and digital outreach, growing revenue to ₹2 crore+.
• 4. Designed early GTM playbooks, combining offline demonstrations with digital marketing to drive institutional adoption.
• 5. Hired and led a 10-member cross-functional team across sales, operations, and product sourcing.
• Key learnings:
• TinkerStore was my first deep entrepreneurial experience and taught me the value of discipline over speed. We hired too early, focused too heavily on going digital before deeply understanding our customers, and scaled faster than our processes could handle. These experiences shaped how I now approach growth—focusing first on validation, problem clarity, and sustainable systems before scaling.
• Skills: Entrepreneurship | Business Development | GTM Strategy | Operations | Outreach | Partnerships | Offline Sales

Aug 2016 – Oct 2016 · 2 mos · Ahmedabad, Gujarat, India · On-site

Apr 2016 – Apr 2017 · 1 yr · Ahmedabad · On-site

Dec 2015 – May 2016 · 5 mos · Ahmedabad Area, India · On-site

Jun 2015 – Jun 2016 · 1 yr · Ahmedabad, Gujarat, India · On-site

• I founded this startup during my undergraduate years, where we provided customized t-shirts as a service. Additionally, we explored and implemented augmented reality (AR) technology to enhance the customization experience.