ASHWIN KUMAR VISVAPRASAD

Sales Executive

Bengaluru, Karnataka, India5 yrs 11 mos experience

Key Highlights

Strong background in customer service and sales.
Expertise in vendor management and procurement.
Proven ability to enhance customer satisfaction.

Stackforce AI infers this person is a skilled professional in the Automotive and Customer Service industries.

Contact

Skills

Core Skills

Customer ServiceBusiness ManagementSalesforce CrmB2c SalesVendor ManagementCustomer Success

Other Skills

Automotive RepairAutomotive TechnologyBanking OperationsCategory ManagementManagementMicrosoft Power BIOnboardingOrder FulfillmentRetailSQLSearch Engine Optimization (SEO)Six SigmaVendor PartnershipsZendesk Customer Service Softwareafter sales

About

Experienced professional with a demonstrated history of working in the Automotive industry. Skilled in Customer Service, Sales, Automotive Repair, vendor Management, and Teamwork. Strong operations professional with an MBA - Master of Business Administration focused in operations management from Amrita School of Business - Bangalore.

Experience

Instamojo

Sales Executive

Aug 2022 – Dec 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

As part of Service Delivery team ,continous reachout to merchants to understand their pain points , queries regarding product offerings and ensuring Customer delight , Customer Relationship.

Business ManagementCustomer ServiceCustomer SuccessBanking OperationsZendesk Customer Service SoftwareOnboarding

Simplilearn

Sr. Inside Sales Specialist

Dec 2021 – Jun 2022 · 6 mos · Bengaluru, Karnataka, India

Built relationships with colleagues to facilitate teamwork, cooperation, and success.
An excellent opportunity to interact with learners in a B2C setup with exposure to sales for International markets.
Ensured the best SLA for daily operations.

Salesforce CRMB2C Sales

Varada®- india’s largest office supplies platform

Assistant manager procurement

Aug 2021 – Nov 2021 · 3 mos · Bengaluru, Karnataka, India

Work to incorporate new suppliers to drive business growth.
Active participation in cost negotiations, and purchase order generation.
The main focus of work is to reduce the number of pending orders to fulfill.
Search and selection of suppliers according to clients' requirements.
Developed and maintained relationships with existing suppliers for smooth communication and to meet required expectations.

Appario retail private limited

vendor management associate

Feb 2020 – Jul 2021 · 1 yr 5 mos

Vendor Success Program - Core Team, working towards onboarding new selection with existing vendors.
Measuring, analyzing vendor performance, and implementing continuous improvement strategies to enhance business growth opportunities.
Experience in using Amazon Retail Management Tools.
Placing Purchase order requests for new selection and Inventory management for existing selection.

Business ManagementOrder FulfillmentCustomer SuccessVendor PartnershipsCategory ManagementOnboarding+1

Silicon honda

Marketing Executive

Oct 2019 – Feb 2020 · 4 mos · Bangalore

Perform Duties in the Corporate Sales Division to enhance sales performance.
Continuous reach out to government, private organizations to acquire a greater client base.

Intellipaat

Operations Executive

Apr 2019 – Sep 2019 · 5 mos · Bangalore

Practically tending to progressive measures with the guide of inputs, such as monkey Surveys, feedback aimed towards Customer Satisfaction.
Performing Duties pointed towards post-sales, cross-selling, and up-selling.
Performed Duties in the Support division with the best SLA.

Silicon honda

Floor Supervisor

Sep 2015 – May 2017 · 1 yr 8 mos · Bengaluru Area, India

Worked in the Automobile Service sector.
Developed Operational competencies in after-sales service and excelled as Supervisor.
Addressed key customer concerns and resolving issues to ensure customer satisfaction.
Managed a team of technicians, delegated work, and provided assistance in all service processes.
Always keen to develop expertise in the

Customer Success