Fatema Electricwala - Menezes

Co-Founder

Mumbai, Maharashtra, India11 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in talent acquisition and recruitment strategies.
Strong emphasis on empathy and relationship building.
Proven track record in optimizing recruitment processes.

Stackforce AI infers this person is a Talent Acquisition Specialist with a focus on recruitment and HR consulting.

Contact

Skills

Core Skills

Talent AcquisitionNegotiationStakeholder ManagementQuality AssuranceMarket Research

Other Skills

Analytical SkillsBudgetsClosureCommunicationConsultative ApproachCross-Cultural Communication SkillsCultural AwarenessCustomer Relationship Management (CRM)Customer ServiceDashboardsEmail ManagementEmail MarketingEnglishGoogle AnalyticsHTML

About

Helping people find their dream jobs. Working for early stage start-up's because that is where the hustle lives and breathes. Empathy is one of the key values in recruitment. As recruiters, we need to be aware of our clients and/or candidates needs and understanding their requirements is essential. I am a strong believer of; "Treat your candidates and clients as how you would want to be treated from the other side of the table." Hence, being committed and building relationships with high integrity and trust in this industry is the key to success and growth. The true essence of our service and value is how well we understand both our candidates and clients. I have seen and worked in many industries in the past 12yrs (yes i started working when i was 18), but the human resources is where i have learnt the most and I cherish the day i made this decision. If you are looking for a job or job change lets connect! If i don't have anything for you now i will surely have someone in my connection whom i can connect you to!

Experience

Metamorph

Knack Cohort Member

Nov 2023 – Jan 2024 · 2 mos · Mumbai, Maharashtra, India · Remote

Knack is an 8-week training-based cohort programme, led by experts. It includes complete comprehensive training for talent acquisition followed by experiential learning with personalised mentorship. Through Knack, besides strengthening my skills as a recruiter, I found a peer-community to grow further.

NegotiationStakeholder ManagementStrategic SourcingNetworkingTalent Acquisition

The talent deck

Community member

Jan 2023 – Present · 3 yrs 2 mos

S11s

Community member

Apr 2022 – Present · 3 yrs 11 mos · Mumbai, Maharashtra, India

Super constructive and solid insights gained from this community. happy to be a part of it. Silent observer but thoroughly enjoy the conversations there.

Cultural Awareness

Meyrahkee

Talent Consultant

Mar 2022 – Present · 4 yrs · Mumbai, Maharashtra, India

Cultural AwarenessCustomer Relationship Management (CRM)NegotiationSalary NegotiationsClosureHiring+2

Sage talent

2 roles

Director of Engagement

Promoted

Jun 2020 – Jul 2021 · 1 yr 1 mo

I have been working with Sage Talent which is a Silicon Valley start-up. My role here is
majorly talent coordination and engagement.
· Work on different ATS systems for different clients, namely, Greenhouse, HubSpot,
MaxHire and I have played a major role in creating our own ATS/ CRM from ground
up for our company.
· Creating and optimising the E2E recruitment process to minimize time taken to
schedule candidates between interview rounds.
· Proofread emails for clarity and grammar.
· Analyse campaign performance and suggest improvements.
· Ensure emails follow industry policies and best practices.
· Create dashboards for analytics using Power BI and Google Analytics.

Cultural AwarenessCustomer Relationship Management (CRM)Summarizing InformationMicrosoft Power BIGoogle AnalyticsNegotiation+9

Relationship Manager

Dec 2018 – May 2020 · 1 yr 5 mos

Cultural AwarenessCustomer Relationship Management (CRM)Analytical SkillsClosureHiringConsultative Approach+1

Teleperformance

Quality Analyst

May 2015 – Jul 2018 · 3 yrs 2 mos · Mumbai Area, India

Provided training that ensured staff competently handled calls resulting in a positive experience for customers contacting Barclaycard to discuss concerns or issues.
Played an important role in improving and evolving new process in Mumbai.
Led process improvement projects that helped operations meet and exceed quality standards and streamline processes to reduce cost.
Created and revised procedures, checklist and job aids that resulted in process consistency and reduced error disputes.
Integral member of an electronic delivery project to reduce the production of mailing paper statement that led to cost savings.
Problem resolution root cause analysis.
Six Sigma process improvement projects.
Created training manuals, trained and provided technical support/feedback/coaching for a group of 30 plus temporary employees for a six month period during a surge of business.
Monitored in-bound and out-bound calls made and received by various operation teams and provided feedback to improve their client experience.

Cultural AwarenessCustomer Relationship Management (CRM)DashboardsAnalytical SkillsCommunicationStakeholder Management+2

Innovative research services india pvt. ltd.

Research Analyst

Dec 2012 – Jul 2014 · 1 yr 7 mos · Mumbai, Maharashtra

Measure the effectiveness of marketing programs and strategies
Devise and evaluate methods for collecting data, such as surveys, questionnaires, and opinion polls
Gather data about consumers, competitors, and market conditions
Analyze data using statistical software (SPSS)
Convert complex data and findings into understandable tables, graphs, and written reports
Prepare reports and present results to clients and management

DashboardsAnalytical SkillsCommunicationMarket Research