Parveen Chander Kumar — CEO
With over three decades in the hospitality industry, I have been privileged to lead teams and drive business growth across operations, sales, marketing, distribution, revenue management, and brand strategy. As the Executive Vice President of sales and Marketing at Indian Hotels Company Limited (IHCL), I am committed to shaping the future of hospitality by combining customer-centric strategies with data-driven decision-making. My journey with IHCL has been defined by a passion for excellence, an in-depth understanding of evolving consumer trends, and a focus on delivering sustained business performance. I have successfully led commercial transformation, enhanced brand positioning, and driven revenue optimization across multiple markets. My expertise spans: • Sales & Distribution: Building high-performance sales teams, expanding market reach, and strengthening partnerships. • Marketing & Brand Management: Crafting compelling brand narratives and executing strategic campaigns that resonate with diverse audiences. • Revenue Management & Commercial Strategy: Leveraging analytics and market intelligence to maximize profitability. • Customer Experience & Loyalty: Enhancing guest engagement through personalized experiences and digital innovation. • Operations Leadership: Driving operational excellence while ensuring seamless service delivery. • Innovation & Digital Transformation: Adapting emerging technologies to redefine hospitality experiences. As a firm believer in the power of people, I take pride in mentoring teams and fostering a culture of collaboration, agility, and excellence. With a deep-rooted passion for hospitality, I continue to be inspired by the ever-evolving industry landscape and the opportunities it presents. The views expressed on this handle are solely my own and do not express the views or opinions of The Indian Hotels Company Limited.
Stackforce AI infers this person is a leader in the hospitality industry with a focus on sales and marketing strategies.
Location: Mumbai, Maharashtra, India
Experience: 33 yrs 3 mos
Career Highlights
- Over three decades of hospitality leadership experience.
- Expert in sales, marketing, and revenue management.
- Passionate about customer-centric strategies and digital innovation.
Work Experience
The Indian Hotels Company Limited (IHCL)
Executive Vice President - Commercial (1 yr 9 mos)
Executive Vice President - Sales and Marketing (2 yrs 1 mo)
Senior Vice President Sales and Marketing (1 yr 2 mos)
Taj Hotels Palaces Resorts Safaris
Area Director- West India (3 yrs 10 mos)
General Manager Taj Lands End Hotel Mumbai (1 yr 10 mos)
Deputy General Manager, Taj Mahal Palace (3 yrs 11 mos)
General Manager Taj Lake Palace (2 yrs 10 mos)
Leadership Team - Taj Mahal Hotel New Delhi (14 yrs 10 mos)
Hotel Operations Management Trainee (11 mos)
Education
Master of Business Administration - MBA at Glion Institute of Higher Education
Leadership Transition Program at INSEAD
Bachelor of Arts - BA at Delhi University
at Institute of Hotel Management and Catering Technology Pusa