Sandeep Ghosal

Operations Associate

Bengaluru, Karnataka, India8 yrs 4 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led successful product implementation for major US company.
Expert in Agile methodologies and product management.
Strong background in process improvement and Lean techniques.

Stackforce AI infers this person is a B2B Product Manager with expertise in Agile methodologies and process improvement.

Contact

Skills

Core Skills

Product ManagementAgile Project ManagementProcess ImprovementIncident Management

Other Skills

Artificial Intelligence (AI)Azure DevOps ServicesBizAgiBusiness StrategyCCore JavaDigital MarketingFigma (Software)Generative AIHP Service ManagerHTML5ITILLeadershipLean OperationsLean Principles

About

Our team at Incture thrives on creating innovative B2B products, where my role as an Associate Engineering Manager blends product design with strategic business development. With an Executive MBA from Xavier Institute of Management, I apply the latest business theories to real-world tech challenges. My technical background in Information Technology ensures a hands-on approach to managing product lifecycles and sprint planning. The commitment to continuous improvement is evident from my involvement with Operating Model Transformation and manufacturing process enhancements. Together with my team, we've streamlined onboarding and governance using Azure DevOps, fostering an agile environment that is responsive to our clients' evolving needs. Our efforts are focused on marrying technical prowess with market insights to steer product roadmaps towards success.

Experience

Incture

Associate Engineering Manager - Products

Jun 2023 – Present · 2 yrs 9 mos

Cherrywork | S2P | Business Partner Onboarding |Master Data Governance | Business Development | Product Design | FSD | Azure Devops | Sprint Planning | Product Roadmap | Agile Development | SAP | Project Management
Completed the product implementation for one of the largest Midstream US based company. Spearheaded the project from initiation to project go-live and hypercare. During the project duration i was engaged in the project planning, requirements gathering, setup and configuration, actively orchestrating the development using Agile and conducting the POC / Demo with the client every fortnight to make sure everything is in sync.
I was personally on-site during the go-live and hypercare phase to make the transition to production smooth. The product saw a up-scale in adoption post go-live as the users found the solution to be easy to use and very helpful in onboarding the business stakeholders to their SAP environment.

Technical Project DeliveryAzure DevOps ServicesAgile Project ManagementSAP ProductsProduct ManagementProcess Improvement+1

The product folks

Product Cohort Member

Sep 2022 – Jun 2023 · 9 mos

Insurjo '22 PM Cohort

Xavier institute of management

Coordinator | Career Advisory Services Committee | 2022-23

Jul 2022 – Jun 2023 · 11 mos · Bhubaneswar, Odisha, India

Serving as the Coordinator of the Career Advisory Services committee of the batch with a vision to manage corporate relations and managing the end to end placement processes along with a team.

Amazon

Senior Associate

May 2020 – May 2022 · 2 yrs · Bengaluru, Karnataka

Used Lean techniques to improve process efficiency and mitigate process incompetency.
Streamlined the process workflow for the team which resulted in 6% increase in the productivity metrics and
4% increase in the throughput per hour (TPH) metrics.
Hands on experience of VSM in identifying key NVA and NNVA activities in a process.
Been part of Gemba Walks as SPOC for the team by highlighting key improvement areas.

Lean Six SigmaProcess Improvement

T-systems ict india pvt. ltd.

Associate Consultant

Aug 2017 – Apr 2020 · 2 yrs 8 mos · Bengaluru Area, India

Working Knowledge of ITIL process in delivering solutions.
Managed Major Incident from start till resolution alongwith documenting RCAs and managing the key
stakeholders.
Offered quick resolutions and responses to key stakeholders adhering to SLA and KPIs
Working Knowledge of Various workflows using Microsoft Flow.
Hands on experience of ITSM tool like ServiceNow and HP Service Manager.

ITILServiceNowHP Service ManagerIncident Management