Manvi Singh

Business Development Executive

Mumbai, Maharashtra, India3 yrs 7 mos experience

Key Highlights

Managed a ₹20 Crore BFSI portfolio
Designed impactful marketing campaigns
Developed cost-saving APIs for financial institutions

Stackforce AI infers this person is a Telecom and Fintech professional with strong B2B sales and API development expertise.

Contact

Skills

Core Skills

Account ManagementCustomer ServiceMarketing Campaign DesignRetail SalesApi DevelopmentDatabase Management

Other Skills

Agile MethodologiesC (Programming Language)Customer ExperienceJavaMarket ResearchMicrosoft OfficeMicrosoft PowerPointMicrosoft WordProject ManagementPublic SpeakingSQL

About

4+ years of experience across enterprise B2B sales in telecom managing a ₹20 Crore BFSI portfolio and tech consulting, Skilled in consultative selling, key account management, bid & proposal management, digital commerce and API-enabled technology.

Experience

Vodafone idea limited

7 roles

Account Manager- Strategic Accounts

Jun 2024 – Present · 1 yr 9 mos

Took ownership of 3 high-revenue BFSI accounts, including private and public sector banks, focusing on revenue retention and growth opportunities
Retained existing relationships while building new connections and engaging additional LoBs for business growth, driving bid submissions and telecom product empanelment with PSBs.
Experience in selling the entire range of Telecom products & services from Fixed Line Data & Voice, Mobility, IOT Cloud etc.

Account ManagementCustomer ServiceProject Management

Stint 6l Digital

Apr 2024 – Jun 2024 · 2 mos

Worked on a product roadmap document to establish a Digital Commerce proposition.

Stint 5| Marketing

Jan 2024 – Mar 2024 · 2 mos

Designed the CVM Journey and telco proposition to drive adoption of the Hero Campaign , currently featuring Night Data free from 12 am to 6 am and Weekend Rollover benefits.
Proposed an alternate data-free window , which later launched as the Vi Super Hero (12 am-12pm )offering.

Marketing Campaign DesignMarket Research

Stint 4| Enterprise

Oct 2023 – Dec 2023 · 2 mos

Analysed over 50 accounts in different sectors to increase the penetration of Fixed Line Voice.
Interacted with 16 clients to grasp their voice-related needs, shadowed SIP and CTS requirement calls, and participated in workshops for Fixed Line Voice (FLV) Solutions.
Formulated a tailored acquisition strategy for over 20 account, and conducted a knowledge session on a specific product, reaching out to more than 50 clients.

Account ManagementProject Management

Stint 3|Customer Service

Sep 2023 – Oct 2023 · 1 mo

Engaged in a project focused on enhancing the proportion of customers submitting service requests through digital channels rather than contacting the call center and visiting retail stores
Diagnosed key reasons for contacting the call center & visiting retail stores and proposed enhancements to the app journey & the automation of certain processes.

Customer ServiceCustomer Experience

Stint 1&2| Prepaid & Postpaid Sales

Aug 2023 – Sep 2023 · 1 mo

Surveyed 20+ stores in Mumbai Circle to identify challenges in increasing the walkin conversion of store.

Retail Sales

Summer Intern

Apr 2022 – Jun 2022 · 2 mos · Mumbai, Maharashtra, India

Awarded PPO

Capgemini

2 roles

Associate Consultant

Mar 2021 – Jul 2021 · 4 mos

Designed and developed an API for the Add Third Party and Investment Platform journey for a leading UK based bank, which was a migration from 3rd party legacy system to a more robust Java Based A.P.I , saving £2M in annual vendor costs for the bank.
Improved the performance of API by ~50% which opened partnership opportunities

Senior Analyst

Sep 2019 – Mar 2021 · 1 yr 6 mos

Received Rising Star Award for the outstanding quality work done, resulting in customer appreciation in Mar ‘21
Developed features and functionalities of Database Management A.P.I for the mortgage application journey for a leading UK based bank
Gained practical knowledge of Jira, Rally software and worked within team using the Agile Scrum model
Training
Selected as the batch representative during the training tenure.
Trained in concepts of programming fundamentals, object-oriented programming paradigm, DBMS.
Acquired skill-based training in Java, SQL, HTML,CSS, Spring Framework .
Successfully passed the training as a High Performer

JavaAPI Development

Indian institute of technology, bombay

Summer Research Fellowship Program-2018(Indian Academy of Sciences)

May 2018 – Jul 2018 · 2 mos · Mumbai Area, India

Improving Service Reliability in distribution grids

Database ManagementAgile Methodologies

Indian institute of management, lucknow

Marketing Intern

Feb 2018 – Mar 2018 · 1 mo · Nagpur Area, India

Distance Program under Prof. Sameer Mathur.
Studied the various marketing models and applied them to review high-impact business case studies Harvard Case Studies:
1.Natureview Farm
2.Disney - Marketing Capabilities.
Prepared a Marketing Plan for an Android App.
Gained good insights on Bussiness Presentations.

Maharashtra metro rail corp ltd.

Trainee

Dec 2017 – Dec 2017 · 0 mo · nagpur

Analysed the single line diagrams. Drafted report on the working of the electrical department of Nagpur metro.
Studied electrical power distribution system, electrical instruments and protective devices.
Studied the fire fighting system, HVAC system, lifts and escalators