Oct 2022 – Dec 2023 · 1 yr 2 mos

• Managing and driving Incremental revenue from the Top Tier Enterprise customers for expansion business.
• Responsible for business expansion while articulating Freshworks value proposition, delivering key business and industry insights and managing internal and external stakeholders.
• Collaborate closely with Pre Sales , Channel Partners, Customer Success , SDRs, Field Marketing teams.
• Manage Customer stakeholders viz. IT, Finance, HR, Sales & Marketing, Procurement & Legal Departments, C-Suite.

Mar 2021 – Oct 2022 · 1 yr 7 mos

• Responsible for a set revenue target covering a number of Global Accounts.
• Current role involves incremental revenue generation along with running renewal cadence to achieve annual retention goals.
• Partner with CTOs, Engineering managers, Product heads and QA leads to implement Browserstacks value proposition.
• Manage internal collaboration with Customer Engineering teams for technical integrations and smooth customer experience.
• Implement strategic retention plans by leveraging data driven measures of customer health and Business needs.

Oct 2018 – Mar 2021 · 2 yrs 5 mos · Bengaluru, Karnataka, India

• Worked towards building the vision of social recruitment, employer branding & online learning with businesses on LinkedIns platform.
• The role involved closely working with CEOs, Business leaders, TA leaders and L&D heads to build and implement best practices for Employer Branding, Talent Acquisition and Learning & Development.
• Helped SMBs and early age startups transform the way they Plan, Hire & Develop.
• Role included new logo acquisition, relationship management, solution structuring, and consultation to businesses for them to attract talent and build strong brand presence on LinkedIn
• Consultative selling of SaaS based solutions by understanding customers business objectives, applying solution expertise, and gaining buy-in.

Jan 2018 – Sep 2018 · 8 mos · New Delhi Area, India

• Responsible to build and sustain corporate base for the defined area.
• Maintain monthly sales tracker, plan and execute marketing strategies for defined corporate base to ensure revenue growth.
• Building new avenues for growth and sustaining the existing ones.
• Demand forecasting and analysis, drive sales statically keeping in view of competitive analysis

Apr 2016 – Dec 2017 · 1 yr 8 mos · New Delhi Area, India

• Consultative selling of online recruitment solutions to corporate clients by assessing their business requirements.
• Achieving sales quotas by acquisition of new clients and growing business from existing clients.
• Developing an independent database of qualified leads.
• Maintaining Relationships with existing clients to mitigate churn risk by evaluating upsell opportunities in key accounts.
• Managing customer centric operations and ensuring customer success by achieving deliverables, timelines, and service quality norms.
• Contribute to product improvements through customer feedback and proactively anticipating market needs.

Jun 2015 – Aug 2015 · 2 mos · IIT- Delhi

• Undertook the Social Media Marketing of the organization via Facebook and LinkedIn including marketing of company's workshops, programs.
• Use of various infographic tools to build brand presence on social networks.
• Market analysis of Green technologies under the title "Awareness vs Implementation".
• Live project of marketing the movie "Rough Book" via various promotional tools and activities.

Jan 2013 – Jun 2013 · 5 mos · Noida Area, India

• Designed a corporate network using GNS3, Cisco Packet Tracer network simulation tool.
• Management of the network by Linux Operating System.