Vishnu Prasad

CEO

Chennai, Tamil Nadu, India14 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in customer success leadership.
Extensive experience in SaaS and startup environments.
Strong analytical and problem-solving capabilities.

Stackforce AI infers this person is a SaaS Customer Success Leader with extensive experience in startup environments.

Contact

Skills

Core Skills

Customer SuccessCustomer RetentionSales LeadershipSales StrategySolutions EngineeringCoaching & Mentoring

Other Skills

Analytical SkillsBusiness DevelopmentBusiness PlanningBusiness RequirementsBusiness StrategyC-LevelCRMChange ManagementCoachingCommunicationConsultative SellingCritical ThinkingCustomer AcquisitionCustomer EngagementCustomer Relations

About

A tech-savvy SaaS Generalist with a background of working with organisations of all sizes across the US, India, Middle East and a staunch believer in prioritising customer experience above everything.

Experience

14 yrs 7 mos

Total Experience

2 yrs 4 mos

Average Tenure

5 yrs 2 mos

Current Experience

Rocketlane

3 roles

Head of Customer Success

Aug 2023 – Present · 2 yrs 9 mos

Customer SuccessCustomer SupportCustomer RetentionNRR

Head of Solutions and Onboarding

Apr 2022 – Aug 2023 · 1 yr 4 mos

Coaching & MentoringKey Performance IndicatorsStartupsProblem SolvingProject PlansEnterprise Accounts+21

GTM Lead - Founding Team

Apr 2021 – Oct 2022 · 1 yr 6 mos

Rocketlane is a purpose-built collaborative platform for any type of onboarding, implementation and professional services projects. Our aim is to help accelerate time to value, and deliver a transparent, consistent, and delightful onboarding journey for every customer.

Coaching & MentoringKey Performance IndicatorsStartupsSales StrategyProblem SolvingProject Plans+18

Asper.ai

CXO's Office - Founding Team

Jul 2020 – Apr 2021 · 9 mos · Bengaluru, Karnataka, India · Hybrid

Samya.ai is the only Revenue Growth AI company in the CPG space operating at the intersection of demand and supply operations.
Samya.ai brings the power of deep learning, probabilistic machine learning and reinforcement learning approaches together with deep domain expertise to help CPG companies recapture revenue growth potential.
With purpose-built and interconnected AI SaaS modules, Samya.ai is driving disruptive value and 10X improvement over other solutions.

Coaching & MentoringKey Performance IndicatorsStartupsSales StrategyProblem SolvingCritical Thinking+13

Freshworks

5 roles

Lead Product Consultant - Middle East and Africa

Jan 2020 – Jun 2020 · 5 mos · Chennai Area, India

Coaching & MentoringKey Performance IndicatorsSales StrategyProblem SolvingEnterprise AccountsCritical Thinking+9

Program Manager | Revenue Operations | CXO's office

Jun 2018 – Jan 2020 · 1 yr 7 mos · Chennai Area, India

Key Performance IndicatorsProblem SolvingSolutions EngineeringTeam CultureNegotiationTeam Motivation+10

Business Operations | Revenue Operations | CXO's Office

Jul 2017 – May 2018 · 10 mos · Chennai Area, India

Problem SolvingSolutions EngineeringSoftware SolutionsIndependent ContributorSales LeadershipAnalytical Skills+5

Technical Presales Manager - India

Promoted

Jan 2016 – Jul 2017 · 1 yr 6 mos · Chennai Area, India

Problem SolvingSolutions EngineeringNegotiationSoftware SolutionsIndependent ContributorTeam Development+1

Presales Engineer - US Markets

May 2013 – Dec 2015 · 2 yrs 7 mos · Chennai Area, India

As a part of Pre- Sales, my task is to work in tandem with the Sales team to understand the working model of businesses and help them implement Freshdesk into their environment.

Problem SolvingSolutions EngineeringNegotiationSoftware SolutionsIndependent ContributorTeam Development+1

Tedxyouth@napierbridge

Co-organizer

Aug 2015 – Nov 2015 · 3 mos · Chennai Area, India

TEDxYouth@NapierBridge is simulcast of TEDYouth 2015 where young people around Chennai will gather to explore the event's theme, "Made in the Future". This theme will provide youth with new perspectives on their own future job possibilities beyond traditional careers, some of which may not yet exist. TEDxYouth@NapierBridge is an opportunity for youth to think about the world in 2035, and to engage with experts who consider the corners of our intangible imagination to be the foundation for our potential future reality.
Link: https://www.ted.com/tedx/events/17270