Ekta Rathi Agarwal

Account Manager

Kolkata, West Bengal, India7 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Proven track record in driving revenue growth.
Expertise in solutions selling and customer success.
Strong leadership in managing sales teams and accounts.

Stackforce AI infers this person is a SaaS Sales Professional with expertise in B2B client engagement and account management.

Contact

Skills

Core Skills

Account ManagementBusiness DevelopmentSalesCustomer SuccessSales ManagementMarket PenetrationTeam ManagementKey Account ManagementClient Services

Other Skills

Account PenetrationBrand ManagementBusiness-to-Business (B2B)Career ManagementClient RelationsCustomer Relationship Management (CRM)Customer RetentionCustomer ServiceEvent SalesHubSpotKey Account Acquisition & RetentionKey Account DevelopmentKey Account Relationship BuildingLinkedInLinkedIn Learning

About

As a dedicated and results-driven Hybrid Sales Representative, I specialize in driving revenue growth and enhancing customer satisfaction through innovative sales strategies and exceptional client engagement. With a proven track record in transactional and consultative sales, I excel in managing sales pipelines, conducting outbound prospecting, and fostering cross-functional relationships. My expertise in solutions selling and customer success allows me to deliver tailored solutions that meet the unique needs of each client. I thrive in dynamic environments where I can leverage my skills in lead generation, market expansion, and sales performance to achieve and exceed targets. Passionate about continuous learning and professional development, I am committed to staying ahead of industry trends and adopting best practices to drive business success. Let's connect and explore how we can collaborate to achieve outstanding results.

Experience

Account Manager

May 2024 – Present · 1 yr 10 mos · Greater Kolkata Area · On-site

Account ManagementBusiness-to-Business (B2B)Software as a Service (SaaS)Business DevelopmentStrategic PartnershipsNegotiation+1

Jio

Key Account Manager

May 2023 – Apr 2024 · 11 mos · Greater Kolkata Area · On-site

Managed end-to-end relationships with 150+ accounts, driving awareness of cloud and IoT solutions to clients.
Successfully penetrated key accounts in East India through strategic cross-selling and upselling efforts.

SalesClient RelationsSoftware as a Service (SaaS)Business DevelopmentStrategic PartnershipsKey Account Acquisition & Retention+4

Urbanpiper

2 roles

Sales Lead

Apr 2022 – Apr 2023 · 1 yr

Led market penetration efforts in East India by collaborating with the product team for feature development.
Implemented a data-driven approach through daily CRM updates to identify process improvements.
Contributed to various marketing projects to drive lead generation in the region.

Salesforce.comProcess ImprovementTeam MotivationSoftware as a Service (SaaS)Business DevelopmentBusiness-to-Business (B2B)+9

Sales Manager East India

Apr 2021 – Mar 2022 · 11 mos

Led market penetration efforts in East India, collaborating with product team for feature development.
Implemented data-driven approach through daily CRM updates and identified process improvements.
Contributed to multiple marketing projects to drive lead generation in the region.

Sales ManagementMarket PenetrationTeam MotivationBusiness DevelopmentBusiness-to-Business (B2B)Client Services+2

Mygate

Area Manager

Mar 2020 – Sep 2020 · 6 mos · Kolkata, West Bengal, India

Led a sales team of 8 BDMs at MyGate, Kolkata, India, focusing on dynamic go-getters and sustainable growth paths.
Implemented data-driven approach for pre and post sales process compliance, ensuring detailed audit of each sale.
Analyzed competitive landscape and developed go-to-market strategies for the zone, driving revenue growth.

Process ImprovementTeam ManagementTeam MotivationBusiness-to-Business (B2B)Strategic PartnershipsProblem Solving+2

Oyo

2 roles

Deputy KAM CEO

Feb 2019 – Feb 2020 · 1 yr

Led a team of 8+ Key Account Managers to drive sales and growth in top accounts at OYO.
Traveled nationwide for business expansion and client relationship building.
Resolved issues by identifying gaps and coordinating with internal and external stakeholders for seamless operations.

Team MotivationBusiness DevelopmentClient ServicesStrategic PartnershipsProblem SolvingCustomer Success+4

Key Account Manager

Jul 2017 – Jan 2019 · 1 yr 6 mos

Spearheaded the inception of Key Account Management in OYO Kolkata and PAN India, implementing innovative business extraction strategies.
Managed internal operations and cultivated strong client relationships to drive consistent account business growth.
Analyzed feedback, generated city and property level reports, and implemented solutions for enhanced business extraction.

Key Account DevelopmentBusiness DevelopmentBusiness-to-Business (B2B)Client ServicesProblem SolvingCustomer Relationship Management (CRM)+4

Mondelēz international

Management Trainee

Nov 2016 – Apr 2017 · 5 mos · Kolkata Area, India

Managed retail and wholesale market operations in Kolkata, overseeing 3 distributors and providing training to 21+ salesmen on products and market strategies.
Successfully increased sales revenue by implementing effective training programs and market strategies.
Developed strong leadership and communication skills while working in a fast-paced and dynamic environment.

Client ServicesRetail