Apr 2018 – Oct 2020 · 2 yrs 6 mos

• 1. Business Development and Expansion through customer acquisition in relevant target segments.
• 2. Interacting and building relationships with “CXO” level executives to ensure long term benefits for the organization.
• 3. Owning the entire sales cycle which comprises of lead generation, Prospection, Negotiation, Closure and Onboarding.
• 4. Market Research to identify relevant application of product in various target segments.
• 5. Need gap analysis to increase the value of business from existing clients.

Apr 2016 – Mar 2018 · 1 yr 11 mos

Aug 2012 – Aug 2014 · 2 yrs · Mumbai Area, India

• Efficient error handling (SLA of 15 mins) related to business objects production environment to minimize penalty costs.
• Isolation, problem solving and restoration of business objects environment in case of emergencies.
• Worked on change requests like enhancements, performance issues in process chains, report issues etc and moving changes to production system.
• Above resulted in business benefits to the client in terms of improved efficiency and performance.