Aug 2023 – Nov 2024 · 1 yr 3 mos · Chennai, Tamil Nadu, India · Remote

Nov 2021 – Aug 2023 · 1 yr 9 mos · Greater Chennai Area · Remote

• As a Cluster Delivery Manager specializing in Conducting Cluster events & webinars, Pre-Sales, Product Walkthroughs, Customer Success & Key Account Management, I have been instrumental in helping B2B & EB’s in product Adoption, Generation of new leads, and Market Penetration.
• With a demonstrated history of working in the information technology and services industry, I have spearheaded new acquisitions, on-boarded & managed large brands, conducted many cluster-level events, and made the voice of customers to come as a new feature in the platform.
• Conducting two cluster webinars & events per month. (Segregating accounts, Creating Email templates, Sending Campaigns, Calling Customers & Following up with customers to attend the event).
• Giving Platform walkthroughs to the Customers and making them use the platform to the fullest potential.
• Generating leads on applications and passing them to the sales team.
• Getting the Voice of customers and passing it to the product team (New Features Request)
• Help Ebs in getting relevant tenders and making them participate in the Government tenders & making them to post private tenders and passing the same lead to other EB in my cluster. (Buyer-seller requirement)

Dec 2020 – Sep 2021 · 9 mos · Chennai, Tamil Nadu, India

Apr 2019 – Dec 2020 · 1 yr 8 mos

• . On Boarding New Enterprise Customers & Handling Large Enterprise Customers.
• . Managing Relationship & Business Continuity of Large Enterprise Customers
• . Driving Scale Sales Business Operation For Multiple Product lines.
• . Lead generation & Prospecting.

Jun 2018 – Mar 2019 · 9 mos

• . Lead Generation/Prospecting and Large Accounts Acquisition.
• . Managing A Cat Existing Clients and Creating Future Business opportunities with Cross-Selling & Up-Selling.
• . Driving Business Development by Adopting Key Strategies.

Jan 2018 – May 2018 · 4 mos

• . Worked on Churned A Cat Clients and Onboard them.
• . Establishing Contacts In Few named big Accounts.
• . Building Funnel & Generating Leads.

Jun 2016 – Jul 2017 · 1 yr 1 mo · Greater Chennai Area

• Consultant @ Amazon Process