Nov 2019 – Dec 2021 · 2 yrs 1 mo

• Leads a team of 8 Program Managers running multiple projects to define best practice quality vision, strategy, policies and processes to improve and aid business performance across all hotels in the United States
• Led the ideation, design and development “P90X” metrics - a set of 10 most important business metrics to gauge the performance of US business at a unit, hub and region levels
• Led the launch and implementation of project ZEST – a tech enabled compliance mechanism to ensure property onboarding with OYO quality standards
• Designed and implemented “OS Adoption” – metric to define the usage of OYO OS by individual properties
• Led the design, development and the implementation of “Krypton” – a DILO monitoring mechanism for field operations staff
• Achieved a 70% reduction in Cost Per Used Room by leading the implementation of tech enablement’s and ticketing system
• Led the implementation of “OS Chat-bot and ticketing system” to solve day to day operational issues
• Ideated the design, development and launch of Project PESA – revenue growth focused initiative for the US Market

Aug 2017 – Oct 2019 · 2 yrs 2 mos

• Droplet (A Tata-1mg Company) is India's largest 3rd party B2B pathology specimen collection network with presence across 40 cities.
• Led the business (3 Mn USD) and managing 2,000 orders per day with responsibility to increase revenue and optimize costs across operations.
• Supply chain designing and planning to improve TATs, building operational efficiency and reduce network cost
• Defining KPIs for business and operations; institutionalizing review process and monitoring customer service quality and business health
• Achieved 40% cost reduction through better productivity and technology usage
• Reduced order cancellation by 60% and order rescheduling by 40%; improved order fulfilment rate to 94%
• Achieved 4x volume growth and 3.8x revenues growth in 12 months

Jun 2015 – Jan 2018 · 2 yrs 7 mos · Greater Delhi Area

• Medaino is an IOT startup making a healthcare device for family named HOME. HOME is capable of measuring your body vitals like Heart rate, respiration rate, SPO2, Blood pressure, capturing data with photospectoscopy, analyzing it with algorithms, syncing with cloud and sending data to your loved ones so that they can relax about your health and take immediate action if need.
• In such rapid pace of life, HOME is a home-care solution for regular body checkups.

Jul 2014 – Jun 2015 · 11 mos

• Business Advisory Services - SAP CRM Practice

Oct 2012 – Mar 2013 · 5 mos · Greater Delhi Area

• A new political alternative in India to give voice to common wo/man who is being cheated, terrorized and looted by all of the current political parties.
• The new alternative is about giving power to the people, changing the culture of corrupt politics, promote transparency and pursue grassroots democracy both within and outside the organization.

Oct 2012 – Feb 2013 · 4 mos · Greater Delhi Area

• IIFM is an educational foundation dedicated to providing quality and unbiased education, information, research data and instruction to financial industry professionals, market users, investors and academia. IIFM is a pioneer institute in the field of financial market education, certifications, mentoring programs, training and development workshops.

Sep 2012 – Jun 2013 · 9 mos · Greater Delhi Area

• SkilledInterns.com is a platform where students who are carrying skills will be offered internships by the companies requiring those skills . Reaching out to raw talent , making them custom trained and delivering the trained / skilled interns to Startups / SMEs.

Aug 2012 – Jan 2015 · 2 yrs 5 mos · Greater Delhi Area

• Goonj is a non-profit organization trying to channelize the urban surplus to support the rural needy. Goonj have been collecting resource material that is not in use by individuals or organizations such as old clothes, discarded computers, waste paper, newspapers etc.
• We dispatch approx. 70 tons of material every month to various parts of the country depending on the requirements we receive from our partner organizations.
• Goonj have been called India's Largest Non-Monetary Resource Mobilization firm.

Aug 2012 – Mar 2013 · 7 mos · Delhi(NCR)

• EGE Global Education is a worldwide network of higher education consultants and counselors who maintain an ongoing dialogue with colleges and universities in the US, UK, Canada and Europe in order to understand their expectations and admissions criteria for international students.
• Worked as Strategy Marketing Executive, creating & executing marketing strategies, across different colleges in Delhi(NCR).

Aug 2012 – Jan 2013 · 5 mos · Mumbai Metropolitan Region

• About 400 youngsters travelling 18 days in a train, covering over 9,000 kilometers and 13 Indian states. The figures are but one part of the story of the Tata Jagriti Yatra, a journey across the country where young adults get to meet and interact with organisations and individuals working for community development. The real story of the yatra (journey) is that it is a journey of discovery to awaken the spirit of entrepreneurship among the youth.