Jul 2023 – Oct 2025 · 2 yrs 3 mos · Hyderabad, Telangana, India · On-site

• Strategy & Transaction - Economic Development Advisory

Jul 2022 – Jul 2023 · 1 yr · Lucknow, Uttar Pradesh, India · On-site

• Government & Public Sector Advisory

Jul 2021 – Dec 2021 · 5 mos

• Strategy Consultant

Jun 2020 – May 2021 · 11 mos · Kolkata, West Bengal, India

• Strategy Consultant

Apr 2019 – Jun 2019 · 2 mos · Kolkata Area, India

• MANAGEMENT INTERN
• ▫️ Surveyed 1960 people to understand consumer behavior towards Insurance sector using Tableau & Power BI
• ▫️Sold Policies of ₹ 33.60 Lakh in open market, Retained 13 high priority customer. Awarded with STAR performer
• ▫️Trained & mentored a team of 20 MBA students.
• ▫️Proposed new model for revenue generation and Branding.

Jan 2019 – Feb 2019 · 1 mo

Oct 2018 – Nov 2018 · 1 mo

Oct 2018 – Oct 2018 · 0 mo

• ▫️ Converted 500+ prospect into subscriber and convinced 51 subscribers to opt for premium services.
• ▫️Led the team responsible for Email marketing, Social Media & social proof marketing, Viral content marketing

Nov 2016 – Jul 2018 · 1 yr 8 mos · Malda

• Sarkar enterprise is a civil contracting firm that carries out government tenders. The company handled tenders under rural govt projects of the Public Welfare Development, Irrigation and waterways departments, Gram Panchayats, etc. From digging a pond to the construction of a building we were omnipresent. Since it’s an LLP, I needed to carry out every single thing on my own. My job responsibilities as a manager basically involved tender analysis, bid evaluation, estimation and analysis of the budget, project scheduling, go-to-market strategy determination, and ease of doing business. As we were dealing with the government tenders, we had to calculate the trade-offs and negotiate with the government officials and politicians before submitting the final bid. After getting the project, I had to supervise the job for successful execution and also manage the local site and people. We had built a strong base around EBM and secured more than 20 tenders throughout my tenure. Negotiation and people management skills helped me to grow the business almost from scratch.

Jan 2016 – Jul 2018 · 2 yrs 6 mos · English bazaar(Malda), WB

• ▫️Organizing Dog show in Malda since 2016 (200+ canine participation)
• ▫️Dewormed and Vaccinated street dogs, helped them in regular basis.
• Organized rallies against firecrackers and negligence towards dogs.

Dec 2015 – Nov 2016 · 11 mos · Noida Area, India

• At Hinduja, I was responsible for maintaining a relationship with the Airtel Titanium customer base. My primary responsibility revolved around problem identification and problem-solving of those high-priority customers. I have handled more than 18000 COCP-COIP customer accounts throughout my tenure with the firm. After delivering a breakthrough performance, I was assigned to supervise my team’s performance along with the acting Manager. Under our leadership, the team was awarded “Top Team” five times in a row. With an empathetic outlook and excellent customer handling skills, I have optimized repeat callers by 65% & reduced the average customer handling time to 3.5 minutes, and also maintained a constant quality score of over 8.3. During my tenure, I have sold around ₹1.5 Million worth of new plans and products to the consumer & maximized brand awareness. I was internally promoted to the Supervisor desk to handle critical customers and collect payments within 6 months of joining. Later I was officially promoted from Customer Service Officer to Customer Relations Officer to retain agitated customers & build a competitive advantage. I was the Employee of the Month 3 times for retaining more than 2000 agitated customers and acquiring over 600 new ones.

Jun 2015 – Dec 2015 · 6 mos · India

Jun 2014 – Jul 2014 · 1 mo · West Bengal, India

• ▫️Designed operational layout.
• ▫️Analyzed plant mechanism.
• ▫️Suggested plan to optimize wastage.

Jan 2014 – Jan 2014 · 0 mo · Ishapore, West Bengal

• Proposed best process flow diagram to manufacture various parts of INSAS to maximize efficiency

Jun 2013 – Jul 2013 · 1 mo · Haldia

• Analysed process flow diagram and equipment used in SAP 1 & SAP 2, PAP and DM plant, Suggested accordingly