Jan 2024 – Aug 2024 · 7 mos · Greater Boston · Remote

• Advised on strategic business development and planning to help the company increase revenue, enhance brand presence, and identify new business opportunities. The focus was on providing strategic recommendations for marketing strategies and client engagement, with minimal direct involvement in implementation.
• Prepared and delivered business insights to senior management, offering strategic perspectives on future growth paths.
• Recommended a consultative approach to fostering client growth and market positioning by providing a process outline.

Sep 2023 – Dec 2023 · 3 mos · Greater Boston · Remote

• Consulted on initiatives to enhance the company’s operational management and set up systems/SOPs to scale operations. Led strategic planning and Customer Success Management efforts, focusing on streamlining processes. Emphasized collaboration across departments to improve process efficiency and visibility, with direct involvement in implementation.
• Provided inputs on valuable product feature changes to UI to improve traction and increase user interaction time by 3X
• Conducted Customer Success process analysis to boost non-siloed communication and reduce query/ ticket resolution to under 24 Hrs from 72 hrs.
• Custom built a Notion.so operations management system and Miro Boards process maps to reform interdepartmental coordination and company-wide task/project management for the senior management

Jun 2022 – Aug 2022 · 2 mos · New York, New York, United States · On-site

• Strategic Partnership Evaluation: Strategized partner outreach based on the company's core competencies and organized lead generation and conversion
• Data Cleaning: Identified 150+ real estate developers as potential customers in the NYC area & designed an Excel CRM for the company
• Strategy Execution: Delivered a streamlined, automated email outreach to real estate developers with a 30% response rate
• Content Creation: Conducted a 360-degree review and overhaul of marketing material for automated marketing outreach
• Relationship Management: Established collaborative internal and 25+ external relationships to solidify understanding of Construction Management operations

Jan 2022 – Apr 2022 · 3 mos

• Consulted on Partnerships, Go-to-Market, Business Development, Customer Acquisition, and Market Research for HARTING NORTH AMERICA
• Conducted a 12-week-long study as part of an academically sponsored team-based project that entailed market sizing for an industrial product
• Mapped an ecosystem partner network and performed a test outreach for the North American region

Jan 2019 – Aug 2021 · 2 yrs 7 mos · Greater Nagpur Area

• Agriculture Real Estate, Farm Stays, Agriculture Education, Farmer Welfare
• Customer Experience Management: Developed educational customer-focused farming & agriculture workshops at the Agrotourism experience center
• Customer Acquisition: Introduced exclusive memberships for the Agrotourism Center, generating recurring revenue of USD 100K
• People Operations: Recruited, trained, and supervised 20+ under-privileged individuals in rural hospitality from nearby villages
• Business Strategy: Supervised land investments worth USD 200k in a strategic location to create a new agrotourism center
• Operations Management: Operationalized new farming methods to improve product yield by a minimum of 20-30% YoY
• Entrepreneurial Leadership: Directed in-house farm-to-table restaurant and farm stay operations and developed five unique rural cuisines

Sep 2017 – Aug 2021 · 3 yrs 11 mos · Greater Nagpur Area

• Construction Management and Real Estate Investments & Development.
• Procurement Management: Led cost negotiations with sub-contractors, achieving a cost saving of USD 25k+ for $300k worth of contracts and materials
• Cross-functional Collaboration: Supervised five multi-disciplinary contractors and directed ad-hoc activities for efficient project executions
• Construction Management: Standardized newer contractual parameters to improve operational excellence of 10+ sub-contractor
• Project management: Optimized materials management and orchestrated tasks of 3 under-construction locations reducing construction waste by 50%
• Sales Management: Closed sales deals of multiple properties in downbeat markets, managed customer onboarding to generate revenue of $228K
• Corporate Strategy: Enabled diversification of business by co-founding a $ 270k sister concern commercial Agriculture-reality project

Jul 2015 – Sep 2017 · 2 yrs 2 mos · Pune/Pimpri-Chinchwad Area

• Cloud Manufacturing, Deep Tech Company, Additive Manufacturing
• Customer Research: Spearheaded primary and secondary market research to prioritize target segments and acquired five customers of value USD 30k leveraging LinkedIn, networking, and marketing exhibitions
• Customer Success Management: Planned and monitored Additive Manufacturing operations to ensure the success of 20+ customer projects
• Client Experience Management: Enhanced customer journey by efficiently engaging stakeholders at design studios, automotive and tooling companies, boosting business interactions by at least 20%
• Mentorship: Mentored management interns to devise industry-specific sales funnels and create segment-specific sales pitches to generate 50+
• Content Strategy: Amplified traction on the company's cloud manufacturing platform by 30% writing blogs about the company's services and 3-D printing

May 2014 – May 2015 · 1 yr · Nagpur, Maharashtra, India

• India's leading Tractor manufacturing company.
• Operations Research: Conducted time study evaluation for process optimization of tractor transmission-case machining operations and reduced the machining time by 4 mins per part, increasing the shift output by 30%
• Materials Management: Created primary layouts for efficient material handling operations at the Hydraulics plant of the Tractor manufacturing facility
• Advised the plant manager in decreasing time in WIPs by 20 % and gaining 30 mins in person-hours per shift