Shahrukh Ahmad

Operations Associate

Gurgaon, Haryana, India9 yrs 11 mos experience

Highly Stable

Key Highlights

Proven track record in operations management.
Expertise in vendor management and negotiation.
Strong background in customer service and team leadership.

Stackforce AI infers this person is a Senior Operations Executive with expertise in B2B supply chain management.

Contact

shahrukhahmad0123@gmail.com LinkedIn

Skills

Other Skills

Business DevelopmentBusiness-to-Business (B2B)Interpersonal SkillsLeadershipProblem SolvingPublic SpeakingStrategic PlanningTeam LeadershipTeam ManagementTeamworkTechnical RecruitingTime ManagementTraining

About

Experienced Senior Operations Executive with a demonstrated history of working in the business supplies and equipment industry. Skilled in Management, Customer Service, vendor management, Negotiation skills, Vendor development, warehouse operation.

Experience

Reelotek metals

Manager

Jun 2025 – Present · 9 mos · Faridabad, Haryana, India

Building Aluminium and Zinc trade.

Ofbusiness

2 roles

Assistant Operations Manager

Apr 2022 – Jun 2025 · 3 yrs 2 mos · Gurugram, Haryana, India

Sr Operation Executive

Jun 2021 – Jun 2022 · 1 yr · Gurugram, Haryana, India

Cityfurnish.com

2 roles

Procurement

May 2017 – Jun 2022 · 5 yrs 1 mo

Taking care of Inventory inspection & Physical audit of inventory.
Real-time data analysis, MIS for Inventory and Customer Tracking.
The forecasting of After Sales and Pre-Sales expenses
Vendor Management & Customer Service to make sure everything goes smooth.
Order Management & Delivery Follow-up & logistics management.
Customer Query Handling, making sure to customer queries get resolved as per TimeLine.

Sr.operation executive

May 2017 – Dec 2019 · 2 yrs 7 mos

Procurement handling to the proper fulfillment of current and future sales requirements.
Sourcing of various categories and responsibility for new product development as well in the furniture category
Development new vendors along with maintaining healthy relationships across existing vendor base
Quality assurance for new products, Timely Negotiation with vendors related to services.
Operations Excellence - Streamlined Operations, Process Management, SOP & Guidelines.
Team Management - Increased productivity & improved efficiency, designed team structure.
Relationship Management- Managed Vendors, Suppliers, and other stakeholders to meet larger business goals.
Expansion & Strategy - Developed sourcing strategy, Explored new markets, Settled up operations.
B2B Account management - Maintaining and developing relations with existing as well as new clients.

Fella homes

Operation executive

Feb 2016 – Feb 2017 · 1 yr · Noida Area, India

Property Management, Quality Assurance by Taking care of pre-sales house inspection
Making an in-depth audit sheet of furnishing & Cost Control and Optimization
Preparing house to get live on the portal with all necessary amenities.
After-sales query and service to develop a deep understanding of tenants' movements.
Real-time data analysis & MIS for the house and tenant tracking
The forecasting of After Sales and Pre-Sales expenses

Ifb industries ltd

Business Development Executive

Jun 2015 – Jul 2015 · 1 mo · Dehradun

Customers Satisfaction Towards Durable Product Of IFB
Maintaining CRM by studying consumer Buying Behaviour of IFB.
Role of E-commerce and CRM Survey of customer perception and viability of Product.
Sales Generating Strategies for IFB using online Internet Marketing.
B 2 B Strategies for the IFB industry on Offline and online.