Aug 2024 – Present · 1 yr 7 mos · Ahmedabad, Gujarat, India · Remote

• Research and identify potential leads and companies hiring across various job portals.
• Maintain and organize detailed databases (Excel/Sheets) of prospective clients and job openings.
• Send outreach emails to companies for recruitment collaboration.
• Assist in follow-up communication with prospects through email and calls.
• Support the recruitment team by streamlining client approach activities.

Apr 2020 – Jan 2024 · 3 yrs 9 mos · Visakhapatnam · On-site

• Involved in US Bench Sales Marketing.
• sourcing, identifying, the Requirements from vendors to place Consultants in quick turnaround time in contract, contract-to-hire and permanent positions
• Establish and maintain a good relationship with the employees, vendors and the clients.
• Collect sort and distribute mails.
• Maintain the Database of the profiles screened and submitted.
• Marketing our bench own consultants to the suitable requirements.
• Having knowledge about visas – GC, EAD, H1B, OPT, CPT, F1, F2.
• Submitting resumes on different job portals
• Knowledge about US time Zones – EST, CST, MST, PST, and AKST.
• Posting their resumes into Dice, Monster, LinkedIn, Glassdoor, Simplyhired Career Builder and Zip Recruiter.
• Having the resumes of my candidates updated as and when required based on the requirement.
• Submitting the Profiles to the Concern Lead or Client Manager.

Dec 2019 – Feb 2020 · 2 mos · Visakhapatnam, Andhra Pradesh, India · On-site

• Handle customer queries via chat regarding various products on the Amazon website.
• Tracked customer’s orders online and replied frequently via chat.
• Provided requested information about the products to customers if needed and helped them order online.
• Achieved daily, monthly and weekly targets set by the organization to ensure up to the mark performance every time.
• Handled complaints and provided appropriate solutions and alternatives within a specified time limit.
• Followed up with customers to ensure the resolution is done properly and on time and ensure no further issues.

Jun 2018 – Mar 2019 · 9 mos · Visakhapatnam, Andhra Pradesh, India · On-site

• Responded to customers’ requests via an outbound call to ensure promote resolutions of the queries resulting in complete satisfaction & acceptance.
• Efficiently gathered complete information to access and fulfill customer needs.
• Communicated effectively and professionally with customers to resolve questions and issues.
• Determined charges for services requested, deposits or payments, and/or arrange for billing.
• Reviewed insurance policy terms to determine whether a loss is covered by insurance.
• Reminding cutomers regarding their insurance policy due date for payment.
• Helps cutomer to resolving issues regarding new car policy.