Jan 2024 – Present · 2 yrs 2 mos · Gurugram, Haryana, India · Hybrid

• As the Director of IronPeak Staffing Solutions, I drive strategic growth, business development, and operational excellence to revolutionize recruitment. My role involves building high-performing teams, fostering strong client relationships, and leveraging technology for smarter hiring solutions. With a focus on innovation, efficiency, and market positioning, I aim to make IronPeak the preferred staffing partner for businesses seeking top-tier talent.

Jan 2024 – Dec 2024 · 11 mos · Gurugram, Haryana, India · On-site

• Responsible for driving the Sales Team for a new parallel P&L/ Vertical in the region of Gurgaon.
• Building the vertical starting from Hiring activities, New onboarding induction and Engagement, Product training to Product Feedback and Sales Pitch development to Sales Team training.
• Keeping up to date with products and competitors.
• Strategized and implemented successful approaches to revitalize under-performing verticals thus resulting in achievement and over-achievement of Sales Targets.
• Streamlined operational efficiencies by implementing recommendations from discussions and situational-based processes and procedures.
• Liaising between customers and the company for up-to-date status of service, pricing and new product release launches.
• Consulted with Developer teams to enhance the knowledge of the sales team in terms of product offerings and sales processes based on customer data to establish the new vertical.

Sep 2022 – Jan 2024 · 1 yr 4 mos

• Partner with client hiring managers to assess recruitment needs, identify key recruitment issues, skill set and recommend strategies to maintain a competitive position in the market.
• Responsible for multiple clients in terms of managing, maintaining and developing all aspects of the relationship.
• Leveraged strong relationship-building skills to secure repeat business from existing clients, ensuring ongoing satisfaction and fostering loyalty.
• Negotiating and closing new deal to drive business growth.
• Implementing rigorous delivery checks to ensure consistent client satisfactionand productivity, utilizing
• data-driven insights to continuously monitor andenhance performance.
• Conducted research to identify new markets and customer needs.
• Established strong relationships with industry professionals to keep abreast of market trends and demands.
• Prepared sales contracts, ensuring compliance with established rules andguidelines.
• Responsible for managing multiple clients with high volume recruitment need to strict SLA(Service Level
• Agreement).
• Distribution of requirements to the team members, getting the resume from them and submit the quality
• resumes to clients.

Sep 2021 – Aug 2022 · 11 mos

• Handling team of 15 Associates.
• Training and auditing the work (Call Pitch, Sales Demo, Follow Ups and client handling).
• Maintaining CRM for better management.
• Distribution of leads for the correct set of people for better output. Generating and creating self data (Google Sheets).
• Conducting Co-Conduction in Video Session/Home Demo. Collaborating with the finance team and retention team for retaining revenue.
• Handling objections and price negotiations to generate sales revenue.

Jun 2020 – Aug 2021 · 1 yr 2 mos

• Proactively called and established strong pipelines with potential customers.
• Focused on highlighting product importance and creating urgency to close deals.
• Assisted in client retention for 15 days after product delivery.
• Managed communication between customers and the company.
• Identified potential opportunities for new business within the company.
• Collaborated closely with the Inside Sales team.
• Managed leads and maintained sales records on CRM.

Feb 2020 – May 2020 · 3 mos

Oct 2019 – Feb 2020 · 4 mos

Sep 2018 – Sep 2019 · 1 yr

Mar 2018 – Aug 2018 · 5 mos

Sep 2017 – Feb 2018 · 5 mos