Abhishek K.

Operations Associate

Gurugram, Haryana, India11 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Extensive experience in risk management and internal audit.
Proven track record in fraud detection and operational risk management.
Strong analytical skills with a focus on digital transformation.

Stackforce AI infers this person is a Risk Management and Consulting expert in the Financial Services and Manufacturing sectors.

Contact

Skills

Core Skills

Risk ManagementInternal AuditOperational Risk ManagementCredit Risk ManagementFraud Detection

Other Skills

Account ReconciliationAgile MethodologiesAnalytical SkillsAnalyticsAnti-Money LaunderingAsset AllocationAsset ManagementAsset and Liability Management (ALM)Attention to DetailAuditingBank ReconciliationBankingBusiness AnalysisBusiness AnalyticsBusiness Process Improvement

About

I am a Management and risk Consultant working in SRS, Industry 4.0 service line. I have previously worked in SBI Group, JP Morgan bank practices in various Audit, SOX Compliance reviews, Internal Audit & Data Analytics, operations, fraud, risk, IFC Reviews, SOP/MBP, ERM Review & detailed research on sectors / industries and other risk advisory services. Industries / Sectors worked: Manufacturing, NBFC, Fintech Hospitality, IT/ITES, Power, Road, Infra & Construction, Automobile, etc. I’m graduatd from the Inmantec and pursuing CIA, I was also featured in the prestigious Dean's List and Merit List for academic excellence. I have gained extensive experience in advanced analytics, optimization and digitization which enabled me to lead focused digital transformation efforts in the manufacturing, NBFC and service industry, Armed with the capability of managing large teams, I have the firm belief that my various stints in leadership positions will keep me in good stead for all future endeavors. A critical thinker at all times, I strive to deploy my analytical prowess to discuss real world problems. I believe in healthy discourse and actively looks to engage with my contemporaries on issues ranging from technology to politics. I attribute a lot of my personal development to my background in sports. Having competed at various levels in athletics, volleyball and swimming, I am a sports buff at heart.

Experience

Srs

Risk and control manager

Jan 2022 – Present · 4 yrs 2 mos · Delhi, India · On-site

 Actively participate in strategic and tactical planning discussions/meetings with client executives, gathering requirements and providing suggestions to discuss problem statements
 Maintaining and cultivating a master inventory of the company’s policies, practices, and processes, testing the operation, and altering the design of existing financial controls to improve
 Internal audit is an independent and objective assurance function that evaluates the effectiveness and efficiency of financial control and risk management processes in an organization
 Using various methodologies in Internal Audit E.g. Risk-Based Auditing, Control-Based Auditing, Process-Based Auditing, Compliance Auditing and Performance Auditing
 Opinion on the appropriateness and adequacy of key controls supporting the design and implementation of project deliverables
 Involve in risk evaluations and reviewing design and program development plans across various functional domains of the organization.
 Exhibits understanding of business processes - risks and controls & application of relevant methodologies to be used
 Work with project managers who will advise when key artifacts are designed and or implemented
 Place reliance on the Standards, where applicable, to ensure project owners comply with required governance, documentation, implementation, and reporting requirements
 Extracting data with various strategies with the help of SQL database, using SAS strategy
 Conduct walkthrough meetings with project owners, and functional and business stakeholders as identified to ensure handoffs, business execution, and related controls are effective

Risk-Based AuditingControl-Based AuditingProcess-Based AuditingCompliance AuditingPerformance AuditingSQL+3

Sbi card

Assistant Manager

Jul 2017 – Jul 2021 · 4 yrs · Gurgaon, Haryana, India

Verifying customer’s credit rating & analyzing the pattern of customer’s dispute to take necessary actions to minimize the disputes
Managing the daily operations of reconciliations & chargeback’s unit for VISA/MASTECARD/RUPAY & AMEX Networks
Arbitrating the case filing, temporary credits, chargeback’s related accounting entries.
Updating the Operations Risk Database, Fee Collection of Invalid Special Interchange Debits
Performing Chargeback Reconciliation for all the disputes raised by SBI card customers to acquiring banks
Ensuring daily reconciliation of First Chargeback, Second Chargeback (Master/AMEX), Pre-Arbitration (VISA), Fee Collection, and Fund Disbursement
Maintaining reconciliation of Chargebacks raised regarding Temporary Credit provided (P.C.) to customers
Devising strategies to minimize the rejection on Chargebacks by Network (VISA/Master/AMEX)
Ensuring that all outstanding items (Arising out of the chargeback suspense account reconciliation) are rectified; monitoring the rectification entries & ensuring that these are passed as per agreed service standards
Developing operational risk policies and standards for risk management; performing operational risk identification and assessment in business units
Implementing strategic plan to prevent, eliminate and mitigate operational risks; assisting Operational Risk Analysts in development of key risk and control indicators
Investigating root causes of operational risks and providing support to mitigate risk
Developing strong relationship with key stakeholders and business partners by addressing issues/concerns in timely manner
Maintaining documentation for risk management and risk policies and procedures
Keeping abreast of latest operational risk management techniques and industry best practices

Credit Rating AnalysisChargeback ManagementOperational Risk ManagementReconciliationStakeholder ManagementCredit Risk Management

Quatrro

SR Fraud Analyst

May 2014 – Jul 2017 · 3 yrs 2 mos · Gurugram, Haryana, India

Managed the analysis process & dispute management related to debit card & credit card frauds and disputed claims
Identified fraudulent transactions, fraud and dispute case analysis
Reconciled both accounts; ensured that it matches all entries of debit and credit of customer’s account
Monitored & investigated customer debit card accounts & dispute cases for fraudulent activity
Examined the merchant and cardholder account transactions to identify irregular/ fraudulent activity
Mapped Internal & External Quality (Audit) teams of analyst; monitored their tasks, ensured complete quality & accuracy
Created Ad-Hoc Access queries & offered quick & precise responses to customer and vendor requests
Analyzed & documented account activity and used personal judgment to determine appropriate actions which minimized fraud exposure
Fared the Relocation Process, Reconciliation of Accounts, Research Work, Year-End & Financial Closing process

Fraud AnalysisDispute ManagementAccount ReconciliationQuality AssuranceFraud DetectionRisk Management

Netambit infosource & e-services pvt. ltd.

R.M/ Client Service

Jun 2013 – Nov 2013 · 5 mos · Nooida

Performed competitive analysis fraud and mapping, resolved client’s queries
Monitored client account and analyses about the fraud
Prepared daily inflow/outflow data for the team and publishing it to the management, both at client & at Netambit end
Gathered necessary information to assist in the design and analysis of the reports and dashboard
Developed credit note/ payment plan check proper document and research and monitor
Delivered reports to manager for process improvement lean ideas and working on SOP after 6 months

Competitive AnalysisClient ServiceData AnalysisReport Preparation